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Business writing is not creative writing! Corporate     individ=
uals who either write or proofread written work must understand     there=
 is a big difference between old-fashioned business style     (generally =
taught in schools) versus what is expected in modern business     corresp=
ondence.&nbsp;
Through this interactive workshop using a combination of =
    lectures, exercises and group discussion, participants will pick up  =
   quick fact bites that are essential to office correspondence such as  =
   reports, emails and minutes.
Upon completion of this workshop, partic=
ipants will be able to:

Write effective business correspondence such a=
s reports, email and minutes.
Proofread and vet business document sample=
s.
Customise their written work to different reader types.


I'm plea=
sed to inform you that we've been granted permission by     SkillsFuture =
Singapore to resume classroom-based training since June     2020. Strict =
safe distancing measures will be in place at our   workshops.   Although =
we're allowed to hold classes for up to 50   participants,  we'll  be kee=
ping our class sizes small (capped at under   50% capacity)  to make  the=
 learning environment safe for our   participants, trainers  and  employe=
es at the site. Participants will be   seated at their own  table,  and t=
here will be ample safe distancing  of  at least 1m between  tables.  Par=
ticipants will also receive their   meals as individually  packed bentos =
 to be consumed in the room to   avoid inter-mingling with  other groups.=


Trainer:&nbsp;Ms Caroline Josephine Dawson (view profile here)
Key T=
opics
Essentials of Effective Business Writing&nbsp;

What is business=
 correspondence=3F
Differences between business and creative writing
Id=
entifying old-fashioned vs modern business writing styles
Writing skills=
 using the 4 Cs: clear, concise, courteous and correct

Process of Effe=
ctive Business Correspondence&nbsp;

Understanding attention span of re=
aders
Summary writing: 5 Ws &amp; 1H
Concise writing essentials
Approa=
ches to writing: voice, direct, indirect and persuasive
Controlling tone=
 in writing
Common grammatical errors made in business correspondence
I=
dentifying reader types

Office Correspondence (Internal and External)&=
nbsp;
Section A: Reports and Proposals

Differences between analytical=
 and informational reports
Ways to organise reports and proposals convin=
cingly
Delivering reports via set and standard formats:  Feasibility    =
reports, internal papers, incident reports, investigation  reports,    co=
ncept papers&nbsp;

Section B: Replying to Emails and Letters

The fo=
ur-point plan used in emails and letters
Phrases to use when replying to=
 general letters of enquiry and to an aggrieved customer

Section C: Mi=
nutes of Meeting

Organisational content structure in minutes of meetin=
g
Business meeting buzzwords and terms
Prepare note-taking forms
Liste=
ning comprehension and note-taking skills
Using the appropriate tone and=
 language

Who Should Attend
Anyone who needs to improve and develop  =
his/her    business writing style to communicate effectively with  custom=
ers,    vendors, business associates and co-workers
Date : Thursday, 24 =
June 2021
Venue : Carlton Hotel, 76 Bras Basah Road
Time : 9:00am to 5:=
00pm (Registration starts at 8:45am)&nbsp;
Fee : $398 per participant (i=
nclusive of Course Materials, Stationery, Lunch and Tea-Breaks)
To sign =
up for the workshop,&nbsp;please register online&nbsp;so     that we may =
reserve a seat for you. Once we have received your     registration detai=
ls, we will send you a confirmation email along with  an    invoice to fa=
cilitate your payment.

In the coming weeks, KC Academy will also be co=
nducting the following workshops:&nbsp;






HRM / HRD&nbsp;&nbsp=
;

Developing a Comprehensive Employee Handbook on 2 Jul (Fri)
Essenti=
al Coaching Skills for Managers on 6 Jul (Tue)
Drafting HR Policies, Pro=
cedures &amp; Employment Contracts on 6 Jul (Tue)
KPIs for an Effective =
Appraisal on 19 Aug (Thu)
Employment Act &amp; Its Practical Application=
s on 20 Aug (Fri)
Essential Skills for New Managers on 12 Nov (Fri)


=

Comp&amp;Ben / Payroll

Payroll Administration on 29 Jun (Tue)
How to=
 Complete IR8A &amp; IR21 on 13 Jul (Tue)
Compensation &amp; Benefits Ma=
nagement on 22 Jul (Thu)


Soft Skills&nbsp;&nbsp;

Essentials of Em=
ail Writing &amp; Etiquette on 14 Jul (Wed)
Problem Solving &amp; Innova=
tion on 29 Jul (Thu)
Handling Difficult People Effectively on 18 Aug (We=
d)
Flourishing at Work with Positive Psychology on 8 Sep (Wed)
Effectiv=
e Negotiation Skills on 24 Sep (Fri)
Impactful Presentation Skills on 8 =
Dec (Wed)



















For more information abo=
ut these workshops and to download the registration forms, please visit&n=
bsp;www.kcacademy.com.sg.
In the mean time, if you have any enquiries, I=
'll be glad to answer them on tel: 6333 0305.
Looking forward to your pa=
rticipation in our workshops!
Jay GohKC Academy Pte LtdTel: 6333 0305We'=
ve moved! We're now located at:960 Dunearn Road #06-25&nbsp;Singapore 589=
486WEBSITE:&nbsp;http://www.kcacademy.com.sg
Note: To unsubscribe from t=
his mailing list, please reply to this message and indicate UNSUBSCRIBE i=
n the subject header.






--=_rBkQW+IWno2+20baedReznySlElXPyhJ5+8q3WIJSF+HWz5p
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<div lang=3D"x-western">
<p><span style=3D=
"font-size: small;">Business writing is not creative writing! Corporate  =
   individuals who either write or proofread written work must understand=
     there is a big difference between old-fashioned business style     (=
generally taught in schools) versus what is expected in modern business  =
   correspondence.&nbsp;</span></p>
<p><span style=3D"font-size: small;"=
>Through this interactive workshop using a combination of     lectures, e=
xercises and group discussion, participants will pick up     quick fact b=
ites that are essential to office correspondence such as     reports, ema=
ils and minutes.</span></p>
<p><span style=3D"font-size: small;">Upon co=
mpletion of this workshop, participants will be able to:</span></p>
<ul>=

<li><span style=3D"font-size: small;">Write effective business correspo=
ndence such as reports, email and minutes.</span></li>
<li><span style=3D=
"font-size: small;">Proofread and vet business document samples.</span></=
li>
<li><span style=3D"font-size: small;">Customise their written work t=
o different reader types.</span></li>
</ul>
</div>
<p><span style=3D"f=
ont-size: small;">I'm pleased to inform you that we've been granted permi=
ssion by     SkillsFuture Singapore to resume classroom-based training si=
nce June     2020. Strict safe distancing measures will be in place at ou=
r   workshops.   Although we're allowed to hold classes for up to 50   pa=
rticipants,  we'll  be keeping our class sizes small (capped at under   5=
0% capacity)  to make  the learning environment safe for our   participan=
ts, trainers  and  employees at the site. Participants will be   seated a=
t their own  table,  and there will be ample safe distancing  of  at leas=
t 1m between  tables.  Participants will also receive their   meals as in=
dividually  packed bentos  to be consumed in the room to   avoid inter-mi=
ngling with  other groups.</span></p>
<div lang=3D"x-western">
<p><stro=
ng><span style=3D"font-size: small;">Trainer:&nbsp;<a href=3D"http://www.=
kcacademy.com.sg/trainers/caroline-josephine-dawson/">Ms Caroline Josephi=
ne Dawson (view profile here)</a></span></strong></p>
<p><strong><span s=
tyle=3D"font-size: small;">Key Topics</span></strong></p>
<p><span style=
=3D"font-size: small;"><strong>Essentials of Effective Business Writing</=
strong>&nbsp;</span></p>
<ul>
<li><span style=3D"font-size: small;">Wha=
t is business correspondence=3F</span></li>
<li><span style=3D"font-size=
: small;">Differences between business and creative writing</span></li>
=
<li><span style=3D"font-size: small;">Identifying old-fashioned vs modern=
 business writing styles</span></li>
<li><span style=3D"font-size: small=
;">Writing skills using the 4 Cs: clear, concise, courteous and correct</=
span></li>
</ul>
<p><strong><span style=3D"font-size: small;">Process o=
f Effective Business Correspondence&nbsp;</span></strong></p>
<ul>
<li>=
<span style=3D"font-size: small;">Understanding attention span of readers=
</span></li>
<li><span style=3D"font-size: small;">Summary writing: 5 Ws=
 &amp; 1H</span></li>
<li><span style=3D"font-size: small;">Concise writ=
ing essentials</span></li>
<li><span style=3D"font-size: small;">Approac=
hes to writing: voice, direct, indirect and persuasive</span></li>
<li><=
span style=3D"font-size: small;">Controlling tone in writing</span></li>
=

<li><span style=3D"font-size: small;">Common grammatical errors made in =
business correspondence</span></li>
<li><span style=3D"font-size: small;=
">Identifying reader types</span></li>
</ul>
<p><strong><span style=3D"=
font-size: small;">Office Correspondence (Internal and External)&nbsp;</s=
pan></strong></p>
<p><strong><span style=3D"font-size: small;">Section A=
: Reports and Proposals</span></strong></p>
<ul>
<li><span style=3D"fon=
t-size: small;">Differences between analytical and informational reports<=
/span></li>
<li><span style=3D"font-size: small;">Ways to organise repor=
ts and proposals convincingly</span></li>
<li><span style=3D"font-size: =
small;">Delivering reports via set and standard formats:  Feasibility    =
reports, internal papers, incident reports, investigation  reports,    co=
ncept papers<strong>&nbsp;<br /></strong></span></li>
</ul>
<p><strong>=
<span style=3D"font-size: small;">Section B: Replying to Emails and Lette=
rs</span></strong></p>
<ul>
<li><span style=3D"font-size: small;">The f=
our-point plan used in emails and letters</span></li>
<li><span style=3D=
"font-size: small;">Phrases to use when replying to general letters of en=
quiry and to an aggrieved customer</span></li>
</ul>
<p><strong><span s=
tyle=3D"font-size: small;">Section C: Minutes of Meeting</span></strong><=
/p>
<ul>
<li><span style=3D"font-size: small;">Organisational content s=
tructure in minutes of meeting</span></li>
<li><span style=3D"font-size:=
 small;">Business meeting buzzwords and terms</span></li>
<li><span styl=
e=3D"font-size: small;">Prepare note-taking forms</span></li>
<li><span =
style=3D"font-size: small;">Listening comprehension and note-taking skill=
s</span></li>
<li><span style=3D"font-size: small;">Using the appropriat=
e tone and language</span></li>
</ul>
<p><strong><span style=3D"font-si=
ze: small;">Who Should Attend</span></strong></p>
<p lang=3D"EN-GB"><spa=
n style=3D"font-size: small;">Anyone who needs to improve and develop  hi=
s/her    business writing style to communicate effectively with  customer=
s,    vendors, business associates and co-workers</span></p>
<p><strong>=
<span style=3D"font-size: small;">Date : Thursday, 24 June 2021</span></s=
trong></p>
<p><span style=3D"font-size: small;"><strong>Venue : Carlton =
Hotel, 76 Bras Basah Road</strong><strong><br /></strong></span></p>
<p>=
<span style=3D"font-size: small;"><strong>Time : 9:00am to 5:00pm (Regist=
ration starts at 8:45am)</strong><strong>&nbsp;</strong></span></p>
<p><=
span style=3D"font-size: small;"><strong>Fee : $398 per participant (</st=
rong><strong>inclusive of Course Materials, Stationery, Lunch and Tea-Bre=
aks)</strong></span></p>
<p><span style=3D"font-size: small;">To sign up=
 for the workshop,&nbsp;<strong>please </strong><strong><a href=3D"https:=
//www.kcacademy.com.sg/components/workshops/effective-business-writing-sk=
ills.html" target=3D"_blank">register online</a></strong>&nbsp;so     tha=
t we may reserve a seat for you. Once we have received your     registrat=
ion details, we will send you a confirmation email along with  an    invo=
ice to facilitate your payment.</span></p>
<div lang=3D"x-western">
<p>=
<span style=3D"font-size: small;">In the coming weeks, KC Academy will al=
so be conducting the following workshops:&nbsp;</span></p>
<div lang=3D"=
x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lan=
g=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<p>=
<span style=3D"font-size: small;"><strong>HRM / HRD</strong>&nbsp;&nbsp;<=
/span></p>
<ul>
<li><span style=3D"font-size: small;">Developing a Comp=
rehensive Employee Handbook on 2 Jul (Fri)</span></li>
<li><span style=3D=
"font-size: small;">Essential Coaching Skills for Managers on 6 Jul (Tue)=
</span></li>
<li><span style=3D"font-size: small;">Drafting HR Policies,=
 Procedures &amp; Employment Contracts on 6 Jul (Tue)</span></li>
<li><s=
pan style=3D"font-size: small;">KPIs for an Effective Appraisal on 19 Aug=
 (Thu)</span></li>
<li><span style=3D"font-size: small;">Employment Act =
&amp; Its Practical Applications on 20 Aug (Fri)</span></li>
<li><span s=
tyle=3D"font-size: small;">Essential Skills for New Managers on 12 Nov (F=
ri)</span></li>
</ul>
</div>
<p><strong><span style=3D"font-size: smal=
l;">Comp&amp;Ben / Payroll</span></strong></p>
<ul>
<li><span style=3D"=
font-size: small;">Payroll Administration on 29 Jun (Tue)</span></li>
<l=
i><span style=3D"font-size: small;">How to Complete IR8A &amp; IR21 on 13=
 Jul (Tue)</span></li>
<li><span style=3D"font-size: small;">Compensatio=
n &amp; Benefits Management on 22 Jul (Thu)</span></li>
</ul>
<div lang=
=3D"x-western">
<p><span style=3D"font-size: small;"><strong>Soft Skills=
</strong>&nbsp;&nbsp;</span></p>
<ul>
<li><span style=3D"font-size: sma=
ll;">Essentials of Email Writing &amp; Etiquette on 14 Jul (Wed)</span></=
li>
<li><span style=3D"font-size: small;">Problem Solving &amp; Innovati=
on on 29 Jul (Thu)</span></li>
<li><span style=3D"font-size: small;">Han=
dling Difficult People Effectively on 18 Aug (Wed)</span></li>
<li><span=
 style=3D"font-size: small;">Flourishing at Work with Positive Psychology=
 on 8 Sep (Wed)</span></li>
<li><span style=3D"font-size: small;">Effect=
ive Negotiation Skills on 24 Sep (Fri)</span></li>
<li><span style=3D"fo=
nt-size: small;">Impactful Presentation Skills on 8 Dec (Wed)</span></li>=

</ul>
</div>
</div>
</div>
</div>
</div>
<div lang=3D"x-western">=

<div lang=3D"x-western">
<ul>
</ul>
</div>
</div>
</div>
<ul>
</=
ul>
</div>
<ul>
</ul>
<div lang=3D"x-western">
<p><span style=3D"fon=
t-size: small;">For more information about these workshops and to downloa=
d the registration forms, please visit&nbsp;<a href=3D"http://www.kcacade=
my.com.sg/" target=3D"_blank">www.kcacademy.com.sg</a>.</span></p>
<p><s=
pan style=3D"font-size: small;">In the mean time, if you have any enquiri=
es, I'll be glad to answer them on tel: 6333 0305.</span></p>
<p><span s=
tyle=3D"font-size: small;">Looking forward to your participation in our w=
orkshops!</span></p>
<address><span style=3D"font-size: small;">Jay Goh<=
/span></address><address><span style=3D"font-size: small;">KC Academy Pte=
 Ltd</span></address><address><span style=3D"font-size: small;">Tel: 6333=
 0305</span></address><address><strong><span style=3D"font-size: small;">=
We've moved! We're now located at:</span></strong></address><address><spa=
n style=3D"font-size: small;">960 Dunearn Road #06-25&nbsp;Singapore 5894=
86</span></address><address><span style=3D"font-size: small;">WEBSITE:&nb=
sp;<a href=3D"http://www.kcacademy.com.sg/" target=3D"_blank">http://www.=
kcacademy.com.sg</a></span></address>
<p><strong><span style=3D"font-siz=
e: small;">Note: To unsubscribe from this mailing list, please reply to t=
his message and indicate UNSUBSCRIBE in the subject header.</span></stron=
g></p>
</div>
</div>
</div>
</div>
</div>
</div>
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