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Content-Type: text/plain; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable
Business writing is not creative writing! Corporate indi=
viduals who either write or proofread written work must understand t=
here is a big difference between old-fashioned business style (gener=
ally taught in schools) versus what is expected in modern business c=
orrespondence.
Through this interactive workshop using a combinati=
on of lectures, exercises and group discussion, participants will pi=
ck up quick fact bites that are essential to office correspondence s=
uch as reports, emails and minutes.
Upon completion of this worksho=
p, participants will be able to:
Write effective business corresponden=
ce such as reports, email and minutes.
Proofread and vet business docume=
nt samples.
Customise their written work to different reader types.
=
I'm pleased to inform you that we've been granted permission by =
SkillsFuture Singapore to resume classroom-based training since =
June 2020. Strict safe distancing measures will be in place at o=
ur workshops. Although we're allowed to hold classes for up to =
50 participants, we'll be keeping our class sizes small (cappe=
d at under 50% capacity) to make the learning environment safe=
for our participants, trainers and employees at the site. Pa=
rticipants will be seated at their own table, and there will b=
e ample safe distancing of at least 1m between tables. Particip=
ants will also receive their meals as individually packed bento=
s to be consumed in the room to avoid inter-mingling with othe=
r groups.
Trainer: Ms Caroline Josephine Dawson (view profile her=
e)
Key Topics
Essentials of Effective Business Writing
What is=
business correspondence=3F
Differences between business and creative wr=
iting
Identifying old-fashioned vs modern business writing styles
Writi=
ng skills using the 4 Cs: clear, concise, courteous and correct
Proces=
s of Effective Business Correspondence
Understanding attention s=
pan of readers
Summary writing: 5 Ws & 1H
Concise writing essential=
s
Approaches to writing: voice, direct, indirect and persuasive
Control=
ling tone in writing
Common grammatical errors made in business correspo=
ndence
Identifying reader types
Office Correspondence (Internal and E=
xternal)
Section A: Reports and Proposals
Differences between a=
nalytical and informational reports
Ways to organise reports and proposa=
ls convincingly
Delivering reports via set and standard formats: Feasib=
ility reports, internal papers, incident reports, investigation repo=
rts, concept papers
Section B: Replying to Emails and Letter=
s
The four-point plan used in emails and letters
Phrases to use when =
replying to general letters of enquiry and to an aggrieved customer
Se=
ction C: Minutes of Meeting
Organisational content structure in minute=
s of meeting
Business meeting buzzwords and terms
Prepare note-taking f=
orms
Listening comprehension and note-taking skills
Using the appropria=
te tone and language
Who Should Attend
Anyone who needs to improve an=
d develop his/her business writing style to communicate effectively =
with customers, vendors, business associates and co-workers
Date : =
Tuesday, 31 August 2021
Venue : Carlton Hotel, 76 Bras Basah Road
Time =
: 9:00am to 5:00pm (Registration starts at 8:45am)
Fee : $398 per =
participant (inclusive of Course Materials, Stationery, Lunch and Tea-Bre=
aks)
To sign up for the workshop, please register online so =
that we may reserve a seat for you. Once we have received your re=
gistration details, we will send you a confirmation email along with an=
invoice to facilitate your payment.
In the coming weeks, KC Academ=
y will also be conducting the following workshops:
HRM=
/ HRD
KPIs for an Effective Appraisal on 19 Aug (Thu)
Em=
ployment Act & Its Practical Applications on 20 Aug (Fri)
Drafting H=
R Policies, Procedures & Employment Contracts on 16 Sep (Thu)
Essent=
ial Coaching Skills for Managers on 22 Oct (Fri)
Developing a Comprehens=
ive Employee Handbook on 22 Oct (Fri)
Essential Skills for New Managers =
on 12 Nov (Fri)
Comp&Ben / Payroll
Payroll Administration on =
10 Sep (Fri)
How to Complete IR8A & IR21 on 7 Oct (Thu)
Compensatio=
n & Benefits Management on 14 Oct (Thu)
Soft Skills
=
Flourishing at Work with Positive Psychology on 8 Sep (Wed)
Essential=
s of Email Writing & Etiquette on 15 Sep (Wed)
Effective Negotiation=
Skills on 24 Sep (Fri)
Handling Difficult People Effectively on 17 Nov =
(Wed)
Managing Stress & Enhancing Emotional Resilience on 8 Dec (Wed=
)
For more information about these workshops and to do=
wnload the registration forms, please visit www.kcacademy.com.sg.
I=
n the mean time, if you have any enquiries, I'll be glad to answer them o=
n tel: 6333 0305.
Looking forward to your participation in our workshops=
!
Jay GohKC Academy Pte LtdTel: 6333 0305We've moved! We're now located =
at:960 Dunearn Road #06-25 Singapore 589486WEBSITE: http://www.=
kcacademy.com.sg
Note: To unsubscribe from this mailing list, please rep=
ly to this message and indicate UNSUBSCRIBE in the subject header.
=
--=_7Ls6RzHrkPdcd9uYYQ2gAUrmZRyQbC6GKiiG3KNFSlP+XnJ3
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-w=
estern">
<p><span style=3D"font-size: small;">Business writing is not cr=
eative writing! Corporate individuals who either write or proofread =
written work must understand there is a big difference between old-f=
ashioned business style (generally taught in schools) versus what is=
expected in modern business correspondence. </span></p>
<p><s=
pan style=3D"font-size: small;">Through this interactive workshop using a=
combination of lectures, exercises and group discussion, participan=
ts will pick up quick fact bites that are essential to office corres=
pondence such as reports, emails and minutes.</span></p>
<p><span s=
tyle=3D"font-size: small;">Upon completion of this workshop, participants=
will be able to:</span></p>
<ul>
<li><span style=3D"font-size: small;"=
>Write effective business correspondence such as reports, email and minut=
es.</span></li>
<li><span style=3D"font-size: small;">Proofread and vet =
business document samples.</span></li>
<li><span style=3D"font-size: sma=
ll;">Customise their written work to different reader types.</span></li>
=
</ul>
</div>
<p><span style=3D"font-size: small;">I'm pleased to infor=
m you that we've been granted permission by SkillsFuture Singa=
pore to resume classroom-based training since June 2020. Stric=
t safe distancing measures will be in place at our workshops. =
Although we're allowed to hold classes for up to 50 participants=
, we'll be keeping our class sizes small (capped at under 50% =
capacity) to make the learning environment safe for our partic=
ipants, trainers and employees at the site. Participants will =
be seated at their own table, and there will be ample safe dista=
ncing of at least 1m between tables. Participants will also re=
ceive their meals as individually packed bentos to be consumed in=
the room to avoid inter-mingling with other groups.</span></p>
=
<div lang=3D"x-western">
<p><strong><span style=3D"font-size: small;">T=
rainer: <a href=3D"http://www.kcacademy.com.sg/trainers/caroline-jos=
ephine-dawson/">Ms Caroline Josephine Dawson (view profile here)</a></spa=
n></strong></p>
<p><strong><span style=3D"font-size: small;">Key Topics<=
/span></strong></p>
<p><span style=3D"font-size: small;"><strong>Essenti=
als of Effective Business Writing</strong> </span></p>
<ul>
<li><s=
pan style=3D"font-size: small;">What is business correspondence=3F</span>=
</li>
<li><span style=3D"font-size: small;">Differences between business=
and creative writing</span></li>
<li><span style=3D"font-size: small;">=
Identifying old-fashioned vs modern business writing styles</span></li>
=
<li><span style=3D"font-size: small;">Writing skills using the 4 Cs: clea=
r, concise, courteous and correct</span></li>
</ul>
<p><strong><span st=
yle=3D"font-size: small;">Process of Effective Business Correspondence&nb=
sp;</span></strong></p>
<ul>
<li><span style=3D"font-size: small;">Unde=
rstanding attention span of readers</span></li>
<li><span style=3D"font-=
size: small;">Summary writing: 5 Ws & 1H</span></li>
<li><span style=
=3D"font-size: small;">Concise writing essentials</span></li>
<li><span =
style=3D"font-size: small;">Approaches to writing: voice, direct, indirec=
t and persuasive</span></li>
<li><span style=3D"font-size: small;">Contr=
olling tone in writing</span></li>
<li><span style=3D"font-size: small;"=
>Common grammatical errors made in business correspondence</span></li>
<=
li><span style=3D"font-size: small;">Identifying reader types</span></li>=
</ul>
<p><strong><span style=3D"font-size: small;">Office Corresponden=
ce (Internal and External) </span></strong></p>
<p><strong><span st=
yle=3D"font-size: small;">Section A: Reports and Proposals</span></strong=
></p>
<ul>
<li><span style=3D"font-size: small;">Differences between an=
alytical and informational reports</span></li>
<li><span style=3D"font-s=
ize: small;">Ways to organise reports and proposals convincingly</span></=
li>
<li><span style=3D"font-size: small;">Delivering reports via set and=
standard formats: Feasibility reports, internal papers, incident re=
ports, investigation reports, concept papers<strong> <br /></st=
rong></span></li>
</ul>
<p><strong><span style=3D"font-size: small;">Se=
ction B: Replying to Emails and Letters</span></strong></p>
<ul>
<li><s=
pan style=3D"font-size: small;">The four-point plan used in emails and le=
tters</span></li>
<li><span style=3D"font-size: small;">Phrases to use w=
hen replying to general letters of enquiry and to an aggrieved customer</=
span></li>
</ul>
<p><strong><span style=3D"font-size: small;">Section C=
: Minutes of Meeting</span></strong></p>
<ul>
<li><span style=3D"font-s=
ize: small;">Organisational content structure in minutes of meeting</span=
></li>
<li><span style=3D"font-size: small;">Business meeting buzzwords =
and terms</span></li>
<li><span style=3D"font-size: small;">Prepare note=
-taking forms</span></li>
<li><span style=3D"font-size: small;">Listenin=
g comprehension and note-taking skills</span></li>
<li><span style=3D"fo=
nt-size: small;">Using the appropriate tone and language</span></li>
</u=
l>
<p><strong><span style=3D"font-size: small;">Who Should Attend</span>=
</strong></p>
<p lang=3D"EN-GB"><span style=3D"font-size: small;">Anyone=
who needs to improve and develop his/her business writing style to =
communicate effectively with customers, vendors, business associates=
and co-workers</span></p>
<p><strong><span style=3D"font-size: small;">=
Date : Tuesday, 31 August 2021</span></strong></p>
<p><span style=3D"fon=
t-size: small;"><strong>Venue : Carlton Hotel, 76 Bras Basah Road</strong=
><strong><br /></strong></span></p>
<p><span style=3D"font-size: small;"=
><strong>Time : 9:00am to 5:00pm (Registration starts at 8:45am)</strong>=
<strong> </strong></span></p>
<p><span style=3D"font-size: small;">=
<strong>Fee : $398 per participant (</strong><strong>inclusive of Course =
Materials, Stationery, Lunch and Tea-Breaks)</strong></span></p>
<p><spa=
n style=3D"font-size: small;">To sign up for the workshop, <strong>p=
lease </strong><strong><a href=3D"https://www.kcacademy.com.sg/components=
/workshops/effective-business-writing-skills.html" target=3D"_blank">regi=
ster online</a></strong> so that we may reserve a seat for you.=
Once we have received your registration details, we will send you a=
confirmation email along with an invoice to facilitate your payment=
=2E</span></p>
<div lang=3D"x-western">
<p><span style=3D"font-size: sm=
all;">In the coming weeks, KC Academy will also be conducting the followi=
ng workshops: </span></p>
<div lang=3D"x-western">
<div lang=3D"x-=
western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D=
"x-western">
<div lang=3D"x-western">
<p><span style=3D"font-size: smal=
l;"><strong>HRM / HRD</strong> </span></p>
<ul>
<li><span st=
yle=3D"font-size: small;">KPIs for an Effective Appraisal on 19 Aug (Thu)=
</span></li>
<li><span style=3D"font-size: small;">Employment Act & =
Its Practical Applications on 20 Aug (Fri)</span></li>
<li><span style=3D=
"font-size: small;">Drafting HR Policies, Procedures & Employment Con=
tracts on 16 Sep (Thu)</span></li>
<li><span style=3D"font-size: small;"=
>Essential Coaching Skills for Managers on 22 Oct (Fri)</span></li>
<li>=
<span style=3D"font-size: small;">Developing a Comprehensive Employee Han=
dbook on 22 Oct (Fri)</span></li>
<li><span style=3D"font-size: small;">=
Essential Skills for New Managers on 12 Nov (Fri)</span></li>
</ul>
</d=
iv>
<p><strong><span style=3D"font-size: small;">Comp&Ben / Payroll<=
/span></strong></p>
<ul>
<li><span style=3D"font-size: small;">Payroll =
Administration on 10 Sep (Fri)</span></li>
<li><span style=3D"font-size:=
small;">How to Complete IR8A & IR21 on 7 Oct (Thu)</span></li>
<li>=
<span style=3D"font-size: small;">Compensation & Benefits Management =
on 14 Oct (Thu)</span></li>
</ul>
<div lang=3D"x-western">
<p><span st=
yle=3D"font-size: small;"><strong>Soft Skills</strong> </span>=
</p>
<ul>
<li><span style=3D"font-size: small;">Flourishing at Work wit=
h Positive Psychology on 8 Sep (Wed)</span></li>
<li><span style=3D"font=
-size: small;">Essentials of Email Writing & Etiquette on 15 Sep (Wed=
)</span></li>
<li><span style=3D"font-size: small;">Effective Negotiatio=
n Skills on 24 Sep (Fri)</span></li>
<li><span style=3D"font-size: small=
;">Handling Difficult People Effectively on 17 Nov (Wed)</span></li>
<li=
><span style=3D"font-size: small;">Managing Stress & Enhancing Emotio=
nal Resilience on 8 Dec (Wed)</span></li>
</ul>
</div>
</div>
</div>
=
</div>
</div>
</div>
</div>
<div lang=3D"x-western">
<p><span style=
=3D"font-size: small;">For more information about these workshops and to =
download the registration forms, please visit <a href=3D"http://www.=
kcacademy.com.sg/" target=3D"_blank">www.kcacademy.com.sg</a>.</span></p>=
<p><span style=3D"font-size: small;">In the mean time, if you have any =
enquiries, I'll be glad to answer them on tel: 6333 0305.</span></p>
<p>=
<span style=3D"font-size: small;">Looking forward to your participation i=
n our workshops!</span></p>
<address><span style=3D"font-size: small;">J=
ay Goh</span></address><address><span style=3D"font-size: small;">KC Acad=
emy Pte Ltd</span></address><address><span style=3D"font-size: small;">Te=
l: 6333 0305</span></address><address><strong><span style=3D"font-size: s=
mall;">We've moved! We're now located at:</span></strong></address><addre=
ss><span style=3D"font-size: small;">960 Dunearn Road #06-25 Singapo=
re 589486</span></address><address><span style=3D"font-size: small;">WEBS=
ITE: <a href=3D"http://www.kcacademy.com.sg/" target=3D"_blank">http=
://www.kcacademy.com.sg</a></span></address>
<p><strong><span style=3D"f=
ont-size: small;">Note: To unsubscribe from this mailing list, please rep=
ly to this message and indicate UNSUBSCRIBE in the subject header.</span>=
</strong></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
--=_7Ls6RzHrkPdcd9uYYQ2gAUrmZRyQbC6GKiiG3KNFSlP+XnJ3--