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Debt  collection plays an essential role in any business. All personnel=
 who  are involved in debt collection must be trained to assess the chanc=
e of  recovery within the first few minutes into the conversation with th=
e  debtor. More importantly, to preserve a good business relationship, th=
ey  must be diplomatic, tactful and well-versed in psychological concepts=
=2E  Legal action is often the last resort as it is not only costly, but =
also  time-consuming. The&nbsp;"Effective Credit Control &amp; Debt Recov=
ery"&nbsp;workshop  by Takx Solutions will impart skills to help companie=
s minimise bad  debts and improve profits through the use of a simple col=
lection tool -  the telephone.
Trainer:&nbsp;Mr George Goh (view profile=
)&nbsp;
Key topics covered:&nbsp;
* Effective Credit Assessment &amp; R=
isk Evaluation&nbsp;

Assessing credit worthiness of individuals
Evalu=
ating corporate risks&nbsp;

*&nbsp;Credit Information &amp; Investigat=
ion Techniques&nbsp;

Practical aspects of financial analysis in credit=
 evaluation
Types of financial statements &amp; their limitations
Finan=
cial analysis techniques&nbsp;

*&nbsp;Understanding the Factors Influe=
ncing Credit Decisions &amp; the Pitfalls Involved&nbsp;
*&nbsp;Developi=
ng Effective Collection Systems &amp; Procedures&nbsp;
*&nbsp;The Art of=
 Collecting Debts through the Phone&nbsp;

Planning your strategy to ge=
t results
Making routine calls
Using the language of the trade&nbsp;

=

*&nbsp;What Went Wrong - Useful Lessons for Staff Involved in Collection=
&nbsp;
*&nbsp;The Legal Perspective on Debt Collection&nbsp;

Legal ri=
ghts
Garnishee order
Writ of summon &amp; sale&nbsp;

*&nbsp;Negotiat=
ing a Settlement&nbsp;
*&nbsp;Collection Tools &amp; Techniques&nbsp;

=

Do's &amp; don'ts
Using collection agencies&nbsp;

*&nbsp;Laying the =
Groundwork to Make Collection Efforts Produce Results&nbsp;

Sourcing v=
ital information
Personality assessment
Documents review
Developing a =
collection strategy&nbsp;

*&nbsp;Dealing with Delay Tactices &amp; Red=
ucing Credit Exposure of Difficult Customers&nbsp;

Types of delay tact=
ics often employed
Handling special situations
Collecting the payment -=
 precautions to take
Third-party intervention&nbsp;

*&nbsp;Collecting=
 from Financially Distressed Debtors&nbsp;

Identifying the potential d=
elinquent accounts
Sizing the problem
Reaching a compromise&nbsp;

*&=
nbsp;Reporting &amp; Convicting a Debtor of a Criminal Offence&nbsp;

C=
heating
Breach of trust
Misappropriation
Dishonesty in receiving stole=
n goods
Conviction &amp; disposal enquiries&nbsp;

*&nbsp;Enforcement =
of Judgment Obtained&nbsp;
Who Should Attend:&nbsp;Accounts  receivables=
 personnel, internal audit personnel, credit control  personnel, sales &a=
mp; marketing personnel, business owners and anyone  responsible for the =
collection of payments from customers&nbsp;
Date : Wednesday, 25 May 202=
2&nbsp;
Venue : Carlton Hotel, 76 Bras Basah Road&nbsp;
Time : 9:00am t=
o 5:00pm (Registration starts at 8:45am)&nbsp;
Fee : $328 per participan=
t (inclusive of Course Materials, Stationery, Lunch and Refreshments)&nbs=
p;

Types of Funding Available&nbsp;
1)&nbsp;SDF Funding&nbsp;&nbsp;&n=
bsp; $14 per participant is available for company-sponsored participants =
who are Singaporeans/PRs&nbsp; &nbsp; For more information, please visit&=
nbsp;www.ssg.gov.sg/programmes-and-initiatives/funding/funding-for-employ=
er-based-training.html&nbsp;
2)&nbsp;SkillsFuture Credit&nbsp;
&nbsp;&n=
bsp;&nbsp;You may utilise your SkillsFuture  Credit to fund the course fe=
e of this workshop. It must be an  individual-initiated attendance and no=
t under company training  arrangement.&nbsp;&nbsp;&nbsp; For more informa=
tion, please visit&nbsp;www.myskillsfuture.gov.sg/content/portal/en/caree=
r-resources/career-resources/education-career-personal-development/Skills=
Future_Credit.html

To sign up for the workshop,&nbsp;please&nbsp;regis=
ter online&nbsp;so  that we may reserve a seat for you. Once we have rece=
ived your  registration details, we will send you a confirmation email al=
ong with  an invoice to facilitate your payment.&nbsp;
Since 2007, TAKX =
Solutions has trained more    than 15,000 participants from over 6,000 or=
ganisations with our range   of  GST, tax, finance, risk management and i=
nternational trade    documentation workshops. In the coming weeks, Takx =
Solutions will be    conducting the following workshops:&nbsp;
&nbsp;
T=
axation&nbsp;





























=





































=





































=





































=





































=





































=





































=





































=





































=





































=





































=





































=




Preparing for GST Rate Change webinar on 19 May (Thu)
Mastering t=
he Basic &amp; Intermediate Concepts of GST on 26 May (Thu)
Withholding =
Tax on 27 May (Fri)
Fundamentals of Corporate Tax on 27 May (Fri)
GST: =
Zero-Rating for International Services &amp; Exports on 16 Aug (Tue)


=

Finance / Accounting&nbsp; =20

Preparing Unaudited Financial Statemen=
ts on 20 May (Fri)
Introduction to Consolidated Accounts on 14 Jun (Tue)=

Introduction to Data Analytics for Accountants with Power BI on 15 Jun =
(Wed)
A Practical Guide to 2022 FRS Updates on 26 Jul (Tue)
Introductio=
n to Process Automation for Accountants with Power Query on 17 Aug (Wed)
=


International Trade Documentation

How to Handle Export LCs &amp; BL=
s: Understanding the ISBP 745 &amp; Clarifications to UCP 600 on&nbsp;20 =
May (Fri)
Understanding Incoterms 2020 on 24 Jun (Fri)
The Basics of Im=
port/Export &amp; International Trade on 20 Jul (Wed)
Understanding the =
Essentials of Letters of Credit on 22 Jul (Fri)
Understanding Pitfalls i=
n LC Transactions on 19 Aug (Fri)


Finance for Non-Finance

Effecti=
ve Costing &amp; Budgeting Management on 25 May (Wed)
Financial Manageme=
nt for Non-Finance Personnel on 9 Jun (Thu)&nbsp;











=





































=












To find out more about these workshops and to down=
load the registration forms, please visit&nbsp;&nbsp;www.takx.com.sg


=





































=





































=





































=





































=





































=





































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=














In the mean time, if you have any enquiries, =
I'll be glad to answer them on tel: 6293 9068.&nbsp;
Looking forward to =
your participation in our workshop!&nbsp;
&nbsp;=20




Jay Goh&nbs=
p;TAKX Solutions Pte LtdTel: 6293 9068We've moved! We're now located at:&=
nbsp;960 Dunearn Road #06-25Singapore 589486WEBSITE:&nbsp;http://www.takx=
=2Ecom.sg&nbsp;





Note: To unsubscribe from this mailing list, p=
lease reply to this message and indicate UNSUBSCRIBE in the subject heade=
r.




=20



--=_E4svNY03TDlKxsmM8uqmU6t18sU2VUxPM0z8hZpynXDe1lln
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<p><span style=3D"font-size: small;">Debt  coll=
ection plays an essential role in any business. All personnel who  are in=
volved in debt collection must be trained to assess the chance of  recove=
ry within the first few minutes into the conversation with the  debtor. M=
ore importantly, to preserve a good business relationship, they  must be =
diplomatic, tactful and well-versed in psychological concepts.  Legal act=
ion is often the last resort as it is not only costly, but also  time-con=
suming. The&nbsp;<strong>"Effective Credit Control &amp; Debt Recovery"</=
strong>&nbsp;workshop  by Takx Solutions will impart skills to help compa=
nies minimise bad  debts and improve profits through the use of a simple =
collection tool -  the telephone.</span></p>
<p><span style=3D"font-size=
: small;"><span style=3D"font-size: small;"><strong>Trainer:&nbsp;<a href=
=3D"http://www.takx.com.sg/trainers/george-goh/" target=3D"_blank">Mr Geo=
rge Goh (view profile)</a></strong>&nbsp;</span></span></p>
<p><span sty=
le=3D"font-size: small;"><span style=3D"font-size: small;">Key topics cov=
ered:&nbsp;</span></span></p>
<p><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;"><strong>* Effective Credit Assessment &amp; =
Risk Evaluation</strong>&nbsp;</span></span></p>
<ul>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Assessing credit wo=
rthiness of individuals</span></span></li>
<li><span style=3D"font-size:=
 small;"><span style=3D"font-size: small;">Evaluating corporate risks&nbs=
p;</span></span></li>
</ul>
<p><span style=3D"font-size: small;"><span =
style=3D"font-size: small;"><strong>*&nbsp;</strong><strong>Credit Inform=
ation &amp; Investigation Techniques</strong>&nbsp;</span></span></p>
<u=
l>
<li><span style=3D"font-size: small;"><span style=3D"font-size: small=
;">Practical aspects of financial analysis in credit evaluation</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Types of financial statements &amp; their limitations</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Financial analysis techniques&nbsp;</span></span></li>
</ul>
=
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"><s=
trong>*&nbsp;</strong><strong>Understanding the Factors Influencing Credi=
t Decisions &amp; the Pitfalls Involved</strong>&nbsp;</span></span></p>
=

<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"><=
strong>*&nbsp;</strong><strong>Developing Effective Collection Systems &a=
mp; Procedures</strong>&nbsp;</span></span></p>
<p><span style=3D"font-s=
ize: small;"><span style=3D"font-size: small;"><strong>*&nbsp;</strong><s=
trong>The Art of Collecting Debts through the Phone</strong>&nbsp;</span>=
</span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Planning your strategy to get results</span></span></li=
>
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;=
">Making routine calls</span></span></li>
<li><span style=3D"font-size: =
small;"><span style=3D"font-size: small;">Using the language of the trade=
&nbsp;</span></span></li>
</ul>
<p><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;"><strong>*&nbsp;</strong><strong>What Went=
 Wrong - Useful Lessons for Staff Involved in Collection</strong>&nbsp;</=
span></span></p>
<p><span style=3D"font-size: small;"><span style=3D"fon=
t-size: small;"><strong>*&nbsp;</strong><strong>The Legal Perspective on =
Debt Collection</strong>&nbsp;</span></span></p>
<ul>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Legal rights</span>=
</span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Garnishee order</span></span></li>
<li><span style=3D"font-=
size: small;"><span style=3D"font-size: small;">Writ of summon &amp; sale=
&nbsp;</span></span></li>
</ul>
<p><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;"><strong>*&nbsp;</strong><strong>Negotiati=
ng a Settlement</strong>&nbsp;</span></span></p>
<p><span style=3D"font-=
size: small;"><span style=3D"font-size: small;"><strong>*&nbsp;</strong><=
strong>Collection Tools &amp; Techniques</strong>&nbsp;</span></span></p>=

<ul>
<li><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;">Do's &amp; don'ts</span></span></li>
<li><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">Using collection agencies&nbs=
p;</span></span></li>
</ul>
<p><span style=3D"font-size: small;"><span =
style=3D"font-size: small;"><strong>*&nbsp;</strong><strong>Laying the Gr=
oundwork to Make Collection Efforts Produce Results</strong>&nbsp;</span>=
</span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Sourcing vital information</span></span></li>
<li><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;">Personali=
ty assessment</span></span></li>
<li><span style=3D"font-size: small;"><=
span style=3D"font-size: small;">Documents review</span></span></li>
<li=
><span style=3D"font-size: small;"><span style=3D"font-size: small;">Deve=
loping a collection strategy&nbsp;</span></span></li>
</ul>
<p><span st=
yle=3D"font-size: small;"><span style=3D"font-size: small;"><strong>*&nbs=
p;</strong><strong>Dealing with Delay Tactices &amp; Reducing Credit Expo=
sure of Difficult Customers</strong>&nbsp;</span></span></p>
<ul>
<li><=
span style=3D"font-size: small;"><span style=3D"font-size: small;">Types =
of delay tactics often employed</span></span></li>
<li><span style=3D"fo=
nt-size: small;"><span style=3D"font-size: small;">Handling special situa=
tions</span></span></li>
<li><span style=3D"font-size: small;"><span sty=
le=3D"font-size: small;">Collecting the payment - precautions to take</sp=
an></span></li>
<li><span style=3D"font-size: small;"><span style=3D"fon=
t-size: small;">Third-party intervention&nbsp;</span></span></li>
</ul>
=

<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"><=
strong>*&nbsp;</strong><strong>Collecting from Financially Distressed Deb=
tors</strong>&nbsp;</span></span></p>
<ul>
<li><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">Identifying the potential del=
inquent accounts</span></span></li>
<li><span style=3D"font-size: small;=
"><span style=3D"font-size: small;">Sizing the problem</span></span></li>=

<li><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>Reaching a compromise&nbsp;</span></span></li>
</ul>
<p><span style=3D=
"font-size: small;"><span style=3D"font-size: small;"><strong>*&nbsp;</st=
rong><strong>Reporting &amp; Convicting a Debtor of a Criminal Offence</s=
trong>&nbsp;</span></span></p>
<ul>
<li><span style=3D"font-size: small=
;"><span style=3D"font-size: small;">Cheating</span></span></li>
<li><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">Breach o=
f trust</span></span></li>
<li><span style=3D"font-size: small;"><span s=
tyle=3D"font-size: small;">Misappropriation</span></span></li>
<li><span=
 style=3D"font-size: small;"><span style=3D"font-size: small;">Dishonesty=
 in receiving stolen goods</span></span></li>
<li><span style=3D"font-si=
ze: small;"><span style=3D"font-size: small;">Conviction &amp; disposal e=
nquiries&nbsp;</span></span></li>
</ul>
<p><span style=3D"font-size: sm=
all;"><span style=3D"font-size: small;"><strong>*&nbsp;</strong><strong>E=
nforcement of Judgment Obtained</strong>&nbsp;</span></span></p>
<p><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;"><strong>W=
ho Should Attend:&nbsp;</strong>Accounts  receivables personnel, internal=
 audit personnel, credit control  personnel, sales &amp; marketing person=
nel, business owners and anyone  responsible for the collection of paymen=
ts from customers&nbsp;</span></span></p>
<p><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;"><strong>Date : Wednesday, 25 May=
 2022</strong>&nbsp;</span></span></p>
<p><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;"><strong>Venue : Carlton Hotel, 76 B=
ras Basah Road</strong>&nbsp;</span></span></p>
<p><span style=3D"font-s=
ize: small;"><span style=3D"font-size: small;"><strong>Time : 9:00am to 5=
:00pm (Registration starts at 8:45am)</strong>&nbsp;</span></span></p>
<=
p><span style=3D"font-size: small;"><span style=3D"font-size: small;"><st=
rong>Fee : $328 per participant (</strong><strong>inclusive of Course Mat=
erials, Stationery, Lunch and Refreshments)</strong>&nbsp;</span></span><=
/p>
<div>
<p><strong><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Types of Funding Available&nbsp;</span></span></strong>=
</p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: smal=
l;">1)&nbsp;<strong>SDF Funding</strong><br />&nbsp;&nbsp;&nbsp; $14 per =
participant is available for company-sponsored participants who are Singa=
poreans/PRs<br />&nbsp; &nbsp; For more information, please visit&nbsp;<a=
 href=3D"https://www.ssg.gov.sg/programmes-and-initiatives/funding/fundin=
g-for-employer-based-training.html">www.ssg.gov.sg/programmes-and-initiat=
ives/funding/funding-for-employer-based-training.html</a>&nbsp;</span></s=
pan></p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: =
small;">2)&nbsp;<strong>SkillsFuture Credit</strong>&nbsp;</span></span><=
/p>
<span style=3D"font-size: small;"><span style=3D"font-size: small;">=
&nbsp;&nbsp;&nbsp;You may utilise your SkillsFuture  Credit to fund the c=
ourse fee of this workshop. It must be an  individual-initiated attendanc=
e and not under company training  arrangement.<br />&nbsp;&nbsp;&nbsp; Fo=
r more information, please visit&nbsp;<strong><a href=3D"https://www.mysk=
illsfuture.gov.sg/content/portal/en/career-resources/career-resources/edu=
cation-career-personal-development/SkillsFuture_Credit.html">www.myskills=
future.gov.sg/content/portal/en/career-resources/career-resources/educati=
on-career-personal-development/SkillsFuture_Credit.html</a></strong></spa=
n></span></div>
<div lang=3D"x-western">
<p><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;">To sign up for the workshop,&nbs=
p;<strong>please&nbsp;</strong><strong><a href=3D"https://www.takx.com.sg=
/components/workshops/effective-credit-control-and-debt-recovery.html" ta=
rget=3D"_blank">register online</a>&nbsp;</strong>so  that we may reserve=
 a seat for you. Once we have received your  registration details, we wil=
l send you a confirmation email along with  an invoice to facilitate your=
 payment.&nbsp;</span></span></p>
<div lang=3D"x-western"><span style=3D=
"font-size: small;">Since 2007, TAKX Solutions has trained more    than 1=
5,000 participants from over 6,000 organisations with our range   of  GST=
, tax, finance, risk management and international trade    documentation =
workshops. In the coming weeks, Takx Solutions will be    conducting the =
following workshops:&nbsp;</span></div>
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yle=3D"font-size: small;">&nbsp;</span></div>
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trong><span style=3D"font-size: small;">Taxation&nbsp;</span></strong></d=
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<ul>
<li><span style=3D"font-size: small;">Preparing for GST Rate Chan=
ge webinar on 19 May (Thu)</span></li>
<li><span style=3D"font-size: sma=
ll;">Mastering the Basic &amp; Intermediate Concepts of GST on 26 May (Th=
u)</span></li>
<li><span style=3D"font-size: small;">Withholding Tax on =
27 May (Fri)</span></li>
<li><span style=3D"font-size: small;">Fundament=
als of Corporate Tax on 27 May (Fri)</span></li>
<li><span style=3D"font=
-size: small;">GST: Zero-Rating for International Services &amp; Exports =
on 16 Aug (Tue)</span></li>
</ul>
</div>
<div lang=3D"x-western"><span=
 style=3D"font-size: small;"><strong>Finance / Accounting&nbsp;</strong><=
br /> </span>=20
<ul>
<li><span style=3D"font-size: small;">Preparing U=
naudited Financial Statements on 20 May (Fri)</span></li>
<li><span styl=
e=3D"font-size: small;">Introduction to Consolidated Accounts on 14 Jun (=
Tue)</span></li>
<li><span style=3D"font-size: small;">Introduction to D=
ata Analytics for Accountants with Power BI on 15 Jun (Wed)</span></li>
=
<li><span style=3D"font-size: small;">A Practical Guide to 2022 FRS Updat=
es on 26 Jul (Tue)</span></li>
<li><span style=3D"font-size: small;">Int=
roduction to Process Automation for Accountants with Power Query on 17 Au=
g (Wed)</span></li>
</ul>
<p><strong><span style=3D"font-size: small;">=
International Trade Documentation</span></strong></p>
<ul>
<li><span st=
yle=3D"font-size: small;">How to Handle Export LCs &amp; BLs: Understandi=
ng the ISBP 745 &amp; Clarifications to UCP 600 on&nbsp;20 May (Fri)</spa=
n></li>
<li><span style=3D"font-size: small;">Understanding Incoterms 20=
20 on 24 Jun (Fri)</span></li>
<li><span style=3D"font-size: small;">The=
 Basics of Import/Export &amp; International Trade on 20 Jul (Wed)</span>=
</li>
<li><span style=3D"font-size: small;">Understanding the Essentials=
 of Letters of Credit on 22 Jul (Fri)</span></li>
<li><span style=3D"fon=
t-size: small;">Understanding Pitfalls in LC Transactions on 19 Aug (Fri)=
</span></li>
</ul>
</div>
<p><strong><span style=3D"font-size: small;"=
>Finance for Non-Finance</span></strong></p>
<ul>
<li><span style=3D"fo=
nt-size: small;">Effective Costing &amp; Budgeting Management on 25 May (=
Wed)</span></li>
<li><span style=3D"font-size: small;">Financial Managem=
ent for Non-Finance Personnel on 9 Jun (Thu)&nbsp;</span></li>
</ul>
</=
div>
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<p><s=
pan style=3D"font-size: small;">In the mean time, if you have any enquiri=
es, I'll be glad to answer them on tel: 6293 9068.&nbsp;</span></p>
<p><=
span style=3D"font-size: small;">Looking forward to your participation in=
 our workshop!&nbsp;</span></p>
<address><span style=3D"font-size: small=
;">&nbsp; </span>
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<d=
iv lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western"=
><address><span style=3D"font-size: small;">Jay Goh</span></address><addr=
ess><span style=3D"font-size: small;">&nbsp;</span></address><address><sp=
an style=3D"font-size: small;">TAKX Solutions Pte Ltd</span></address><ad=
dress><span style=3D"font-size: small;">Tel: 6293 9068</span></address><a=
ddress><strong><span style=3D"font-size: small;">We've moved! We're now l=
ocated at:&nbsp;</span></strong></address><address><span style=3D"font-si=
ze: small;">960 Dunearn Road #06-25</span></address><address><span style=3D=
"font-size: small;">Singapore 589486</span></address><address><span style=
=3D"font-size: small;">WEBSITE:&nbsp;<a href=3D"http://www.takx.com.sg/" =
target=3D"_blank">http://www.takx.com.sg</a>&nbsp;</span></address></div>=

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<p><strong><s=
pan style=3D"font-size: small;">Note: To unsubscribe from this mailing li=
st, please reply to this message and indicate UNSUBSCRIBE in the subject =
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<div lang=3D=
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<div lang=3D"x-western"><=
address><span style=3D"font-size: x-small;"> </span></address></div>
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