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 =?ISO-8859-1?Q?ng_Skills_Workshop_on_11_Nov?=
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Business writing is not creative   writing! Corporate individuals  who =
either write or proofread written   work must understand there is a  big =
difference between old-fashioned   business style (generally taught in  s=
chools) versus what is expected in   modern business correspondence.&nbsp=
;
Through  this interactive live webinar&nbsp; using a combination of  l=
ectures,  exercises and group discussion,  participants will pick up  qui=
ck fact  bites that are essential to office  correspondence such as  repo=
rts,  emails and minutes.
Upon completion of this webinar, participants =
will be able to:

Write effective business correspondence such as repor=
ts, email and minutes.
Proofread and vet business document samples.
Cus=
tomise their written work to different reader types.


This workshop w=
ill be delivered live virtually via Zoom&nbsp;(download not required, sta=
ble live stream in browser available on Google Chrome/Mozilla Firefox)&nb=
sp;so that you may learn in the comfort and safety of your home or office=
=2E

Trainer:&nbsp;Ms Caroline Josephine Dawson (view profile here)
Ke=
y Topics
Essentials of Effective Business Writing&nbsp;

What is busin=
ess correspondence=3F
Differences between business and creative writing
=

Identifying old-fashioned vs modern business writing styles
Writing ski=
lls using the 4 Cs: clear, concise, courteous and correct

Process of E=
ffective Business Correspondence&nbsp;

Understanding attention span of=
 readers
Summary writing: 5 Ws &amp; 1H
Concise writing essentials
App=
roaches to writing: voice, direct, indirect and persuasive
Controlling t=
one in writing
Common grammatical errors made in business correspondence=

Identifying reader types

Office Correspondence (Internal and Externa=
l)&nbsp;
Section A: Reports and Proposals

Differences between analyti=
cal and informational reports
Ways to organise reports and proposals con=
vincingly
Delivering  reports via set and  standard formats: Feasibility=
  reports, internal  papers, incident  reports, investigation reports,  c=
oncept papers&nbsp;

Section B: Replying to Emails and Letters

The f=
our-point plan used in emails and letters
Phrases to use when replying t=
o general letters of enquiry and to an aggrieved customer

Section C: M=
inutes of Meeting

Organisational content structure in minutes of meeti=
ng
Business meeting buzzwords and terms
Prepare note-taking forms
List=
ening comprehension and note-taking skills
Using the appropriate tone an=
d language


Training Delivery Methods&nbsp;

Online lecture
Group =
discussion/brainstorming (Break-out rooms in Zoom)
Case studies
Self-an=
alysis/critique session
Learning from a partner (Break-out rooms in Zoom=
)
Virtual engagement (Kahoot, Pigeonhole, Mentimeter)






Who S=
hould Attend
Anyone  who needs to  improve and develop his/her  business=
 writing style to  communicate  effectively with customers,  vendors, bus=
iness associates  and co-workers
Date : Friday, 11 November 2022
Time :=
 9:30am to 4:30pm (Online registration starts at 9:15am)&nbsp;
Fee : $28=
8 per participant (inclusive of hand-outs &amp; e-certificates)
To sign =
up for the webinar,&nbsp;please&nbsp;register online&nbsp;so    that we m=
ay reserve a seat for you. Once we have received your    registration det=
ails, we will send you a confirmation email along with    an invoice to f=
acilitate your payment.



In the coming weeks, KC Academy will be co=
nducting the following workshops:&nbsp;







HRM / HRD&nbsp;&nb=
sp;

Essential Coaching Skills for Managers on 18 Oct (Tue)
KPIs for a=
n Effective Appraisal on 21 Oct (Fri)
Employment Act &amp; Its Practical=
 Applications on 15 Nov (Tue)
Drafting HR Policies, Procedures &amp; Emp=
loyment Contracts on 22 Nov (Tue)
Essential Skills for New Managers on 8=
 Dec (Thu)


Comp&amp;Ben / Payroll

Payroll Administration on 16 De=
c (Fri)


Soft Skills&nbsp;&nbsp;

Leadership Development: Inspiring=
 Your Team to Achieve Success Together on 28 Oct (Fri)
Effective Negotia=
tion Skills on 2 Nov (Wed)
Handling Difficult People Effectively on 8 No=
v (Tue)
Essentials of Email Writing &amp; Etiquette on 16 Nov (Wed)
Flo=
urishing at Work with Positive Psychology on 14 Dec (Wed)







=


For more information about these workshops and to download the regist=
ration forms, please visit&nbsp;www.kcacademy.com.sg.
In the mean time, =
if you have any enquiries, I'll be glad to answer them on tel: 6333 0305.=

Looking forward to your participation in our workshops!
Jay GohKC Acad=
emy Pte LtdTel: 6333 0305We've moved! We're now located at:960 Dunearn Ro=
ad #06-25&nbsp;Singapore 589486WEBSITE:&nbsp;http://www.kcacademy.com.sgN=
ote: To unsubscribe from this mailing list, please reply to this message =
and indicate UNSUBSCRIBE in the subject header.







--=_2nThbh9VJvYMsyFu4DiKtbgpHILDdgYuX53xZ88PcbDukYG1
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<p><span style=3D"font-size: small;">Business w=
riting is not creative   writing! Corporate individuals  who either write=
 or proofread written   work must understand there is a  big difference b=
etween old-fashioned   business style (generally taught in  schools) vers=
us what is expected in   modern business correspondence.&nbsp;</span></p>=

<p><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
Through  this interactive live webinar&nbsp; using a combination of  lect=
ures,  exercises and group discussion,  participants will pick up  quick =
fact  bites that are essential to office  correspondence such as  reports=
,  emails and minutes.</span></span></p>
<p><span style=3D"font-size: sm=
all;"><span style=3D"font-size: small;">Upon completion of this webinar, =
participants will be able to:</span></span></p>
<ul>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Write effective bus=
iness correspondence such as reports, email and minutes.</span></span></l=
i>
<li><span style=3D"font-size: small;"><span style=3D"font-size: small=
;">Proofread and vet business document samples.</span></span></li>
<li><=
span style=3D"font-size: small;"><span style=3D"font-size: small;">Custom=
ise their written work to different reader types.</span></span></li>
</u=
l>
</div>
<p><span style=3D"font-family: &quot;trebuchet ms&quot;, gene=
va;"><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
This workshop will be delivered live virtually via Zoom<strong>&nbsp;(dow=
nload not required, stable live stream in browser available on Google Chr=
ome/Mozilla Firefox)&nbsp;</strong>so that you may learn in the comfort a=
nd safety of your home or office.</span></span></span></p>
<div lang=3D"=
x-western">
<p><strong><span style=3D"font-size: small;"><span style=3D"=
font-size: small;">Trainer:&nbsp;<a href=3D"http://www.kcacademy.com.sg/t=
rainers/caroline-josephine-dawson/">Ms Caroline Josephine Dawson (view pr=
ofile here)</a></span></span></strong></p>
<p><strong><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">Key Topics</span></span=
></strong></p>
<p><span style=3D"font-size: small;"><span style=3D"font-=
size: small;"><strong>Essentials of Effective Business Writing</strong>&n=
bsp;</span></span></p>
<ul>
<li><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;">What is business correspondence=3F</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Differences between business and creative writing</span></span>=
</li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;">Identifying old-fashioned vs modern business writing styles</span><=
/span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-si=
ze: small;">Writing skills using the 4 Cs: clear, concise, courteous and =
correct</span></span></li>
</ul>
<p><strong><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;">Process of Effective Business Co=
rrespondence&nbsp;</span></span></strong></p>
<ul>
<li><span style=3D"f=
ont-size: small;"><span style=3D"font-size: small;">Understanding attenti=
on span of readers</span></span></li>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Summary writing: 5 Ws &amp; 1H</spa=
n></span></li>
<li><span style=3D"font-size: small;"><span style=3D"font=
-size: small;">Concise writing essentials</span></span></li>
<li><span s=
tyle=3D"font-size: small;"><span style=3D"font-size: small;">Approaches t=
o writing: voice, direct, indirect and persuasive</span></span></li>
<li=
><span style=3D"font-size: small;"><span style=3D"font-size: small;">Cont=
rolling tone in writing</span></span></li>
<li><span style=3D"font-size:=
 small;"><span style=3D"font-size: small;">Common grammatical errors made=
 in business correspondence</span></span></li>
<li><span style=3D"font-s=
ize: small;"><span style=3D"font-size: small;">Identifying reader types</=
span></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Office Correspondence (Internal and Exter=
nal)&nbsp;</span></span></strong></p>
<p><strong><span style=3D"font-siz=
e: small;"><span style=3D"font-size: small;">Section A: Reports and Propo=
sals</span></span></strong></p>
<ul>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Differences between analytical and =
informational reports</span></span></li>
<li><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;">Ways to organise reports and pro=
posals convincingly</span></span></li>
<li><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">Delivering  reports via set and  s=
tandard formats: Feasibility  reports, internal  papers, incident  report=
s, investigation reports,  concept papers<strong>&nbsp;<br /></strong></s=
pan></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"><sp=
an style=3D"font-size: small;">Section B: Replying to Emails and Letters<=
/span></span></strong></p>
<ul>
<li><span style=3D"font-size: small;"><=
span style=3D"font-size: small;">The four-point plan used in emails and l=
etters</span></span></li>
<li><span style=3D"font-size: small;"><span st=
yle=3D"font-size: small;">Phrases to use when replying to general letters=
 of enquiry and to an aggrieved customer</span></span></li>
</ul>
<p><s=
trong><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>Section C: Minutes of Meeting</span></span></strong></p>
<ul>
<li><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;">Organisat=
ional content structure in minutes of meeting</span></span></li>
<li><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">Business=
 meeting buzzwords and terms</span></span></li>
<li><span style=3D"font-=
size: small;"><span style=3D"font-size: small;">Prepare note-taking forms=
</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Listening comprehension and note-taking skills</span>=
</span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Using the appropriate tone and language</span></span></li>
=
</ul>
</div>
<p style=3D"box-sizing: border-box; margin: 0px 0px 10px; =
color: #333333; font-size: 16px;"><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;"><span style=3D"box-sizing: border-box; font-=
weight: 700;">Training Delivery Methods</span>&nbsp;</span></span></p>
<=
ul>
<li><span style=3D"font-size: small; color: #333333;"><span style=3D=
"font-size: small;">Online lecture</span></span></li>
<li><span style=3D=
"font-size: small; color: #333333;"><span style=3D"font-size: small;">Gro=
up discussion/brainstorming (Break-out rooms in Zoom)</span></span></li>
=

<li><span style=3D"font-size: small; color: #333333;"><span style=3D"fon=
t-size: small;">Case studies</span></span></li>
<li><span style=3D"font-=
size: small; color: #333333;"><span style=3D"font-size: small;">Self-anal=
ysis/critique session</span></span></li>
<li><span style=3D"font-size: s=
mall; color: #333333;"><span style=3D"font-size: small;">Learning from a =
partner (Break-out rooms in Zoom)</span></span></li>
<li><span style=3D"=
font-size: small; color: #333333;"><span style=3D"font-size: small;">Virt=
ual engagement (Kahoot, Pigeonhole, Mentimeter)</span></span></li>
</ul>=

<ul style=3D"box-sizing: border-box; margin-top: 0px; margin-bottom: 10=
px; color: #333333; font-family: &quot;Helvetica Neue&quot;, Helvetica, A=
rial, sans-serif; font-size: 16px;">
</ul>
<div lang=3D"x-western">
<u=
l>
</ul>
<p><strong><span style=3D"font-size: small;"><span style=3D"fo=
nt-size: small;">Who Should Attend</span></span></strong></p>
<p lang=3D=
"EN-GB"><span style=3D"font-size: small;"><span style=3D"font-size: small=
;">Anyone  who needs to  improve and develop his/her  business writing st=
yle to  communicate  effectively with customers,  vendors, business assoc=
iates  and co-workers</span></span></p>
<p><strong><span style=3D"font-s=
ize: small;"><span style=3D"font-size: small;">Date : Friday, 11 November=
 2022</span></span></strong></p>
<p><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;"><strong>Time : 9:30am to 4:30pm (Online r=
egistration starts at 9:15am)</strong><strong>&nbsp;</strong></span></spa=
n></p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;"><strong>Fee : $288 per participant (<strong>inclusive of hand-outs =
&amp; e-certificates</strong></strong><strong>)</strong></span></span></p=
>
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>To sign up for the webinar,&nbsp;<strong>please&nbsp;</strong><strong><a=
 href=3D"https://www.kcacademy.com.sg/components/workshops/effective-busi=
ness-writing-skills-webinar.html" target=3D"_blank">register online</a></=
strong>&nbsp;so    that we may reserve a seat for you. Once we have recei=
ved your    registration details, we will send you a confirmation email a=
long with    an invoice to facilitate your payment.</span></span></p>
<d=
iv lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western"=
>
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>In the coming weeks, KC Academy will be conducting the following worksho=
ps:&nbsp;</span></span></p>
<div lang=3D"x-western">
<div lang=3D"x-wes=
tern">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"=
x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<p><span=
 style=3D"font-size: small;"><span style=3D"font-size: small;"><strong>HR=
M / HRD</strong>&nbsp;&nbsp;</span></span></p>
<ul>
<li><span style=3D"=
font-size: small;"><span style=3D"font-size: small;">Essential Coaching S=
kills for Managers on 18 Oct (Tue)</span></span></li>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">KPIs for an Effecti=
ve Appraisal on 21 Oct (Fri)</span></span></li>
<li><span style=3D"font-=
size: small;"><span style=3D"font-size: small;">Employment Act &amp; Its =
Practical Applications on 15 Nov (Tue)</span></span></li>
<li><span styl=
e=3D"font-size: small;"><span style=3D"font-size: small;">Drafting HR Pol=
icies, Procedures &amp; Employment Contracts on 22 Nov (Tue)</span></span=
></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;">Essential Skills for New Managers on 8 Dec (Thu)</span></span></li=
>
</ul>
</div>
<p><strong><span style=3D"font-size: small;"><span styl=
e=3D"font-size: small;">Comp&amp;Ben / Payroll</span></span></strong></p>=

<ul>
<li><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;">Payroll Administration on 16 Dec (Fri)</span></span></li>
</ul>
=
<div lang=3D"x-western">
<p><span style=3D"font-size: small;"><span styl=
e=3D"font-size: small;"><strong>Soft Skills</strong>&nbsp;&nbsp;</span></=
span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"fon=
t-size: small;">Leadership Development: Inspiring Your Team to Achieve Su=
ccess Together on 28 Oct (Fri)</span></span></li>
<li><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">Effective Negotiation S=
kills on 2 Nov (Wed)</span></span></li>
<li><span style=3D"font-size: sm=
all;"><span style=3D"font-size: small;">Handling Difficult People Effecti=
vely on 8 Nov (Tue)</span></span></li>
<li><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">Essentials of Email Writing &amp; =
Etiquette on 16 Nov (Wed)</span></span></li>
<li><span style=3D"font-siz=
e: small;"><span style=3D"font-size: small;">Flourishing at Work with Pos=
itive Psychology on 14 Dec (Wed)</span></span></li>
</ul>
</div>
</div=
>
</div>
</div>
</div>
</div>
</div>
<div lang=3D"x-western">
<p><=
span style=3D"font-size: small;"><span style=3D"font-size: small;">For mo=
re information about these workshops and to download the registration for=
ms, please visit&nbsp;<a href=3D"http://www.kcacademy.com.sg/" target=3D"=
_blank">www.kcacademy.com.sg</a>.</span></span></p>
<p><span style=3D"fo=
nt-size: small;"><span style=3D"font-size: small;">In the mean time, if y=
ou have any enquiries, I'll be glad to answer them on tel: 6333 0305.</sp=
an></span></p>
<p><span style=3D"font-size: small;"><span style=3D"font-=
size: small;">Looking forward to your participation in our workshops!</sp=
an></span></p>
<address><address><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;">Jay Goh</span></span></address><address><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;">KC Academ=
y Pte Ltd</span></span></address><address><span style=3D"font-size: small=
;"><span style=3D"font-size: small;">Tel: 6333 0305</span></span></addres=
s><address><strong><span style=3D"font-size: small;"><span style=3D"font-=
size: small;">We've moved! We're now located at:</span></span></strong></=
address><address><span style=3D"font-size: small;"><span style=3D"font-si=
ze: small;">960 Dunearn Road #06-25&nbsp;Singapore 589486</span></span></=
address><address><span style=3D"font-size: small;"><span style=3D"font-si=
ze: small;">WEBSITE:&nbsp;<a href=3D"http://www.kcacademy.com.sg/" target=
=3D"_blank">http://www.kcacademy.com.sg</a></span></span></address><addre=
ss><span style=3D"font-size: small;"><span style=3D"font-size: small;"><b=
r /></span></span></address><address><span style=3D"font-size: small;"><s=
pan style=3D"font-family: verdana, geneva;"><strong><span style=3D"font-s=
ize: small;">Note: To unsubscribe from this mailing list, please reply to=
 this message and indicate UNSUBSCRIBE in the subject header.</span></str=
ong></span></span></address></address></div>
</div>
</div>
</div>
<di=
v lang=3D"x-western">
<div lang=3D"x-western"></div>
</div>
</div>
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