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Business writing is not creative       writing! Corporate  indi=
viduals  who either write or proofread written       work must  understan=
d there is a  big difference between  old-fashioned       business style =
(generally taught in  schools) versus  what is  expected   in    modern b=
usiness correspondence.&nbsp;
Through      this interactive live webinar=
&nbsp; using a  combination of  lectures,      exercises and group discus=
sion,   participants will pick up  quick fact      bites that are essenti=
al to  office  correspondence such as   reports,     emails and minutes.
=

Upon completion of this webinar, participants will be able to:

Write =
effective business correspondence such as reports, email and minutes.
Pr=
oofread and vet business document samples.
Customise their written work =
to different reader types.


This workshop will be delivered live virt=
ually via Zoom&nbsp;(download not required, stable live stream in browser=
 available on Google Chrome/Mozilla Firefox)&nbsp;so that you may learn i=
n the comfort and safety of your home or office.

Trainer:&nbsp;Ms Caro=
line Josephine Dawson (view profile here)
Key Topics
Essentials of Effe=
ctive Business Writing&nbsp;

What is business correspondence=3F
Diffe=
rences between business and creative writing
Identifying old-fashioned v=
s modern business writing styles
Writing skills using the 4 Cs: clear, c=
oncise, courteous and correct

Process of Effective Business Correspond=
ence&nbsp;

Understanding attention span of readers
Summary writing: 5=
 Ws &amp; 1H
Concise writing essentials
Approaches to writing: voice, d=
irect, indirect and persuasive
Controlling tone in writing
Common gramm=
atical errors made in business correspondence
Identifying reader types
=

Office Correspondence (Internal and External)&nbsp;
Section A: Reports=
 and Proposals

Differences between analytical and informational report=
s
Ways to organise reports and proposals convincingly
Delivering      r=
eports via set and  standard formats:  Feasibility  reports,   internal  =
  papers, incident  reports,  investigation reports,  concept   papers&nb=
sp;

Section B: Replying to Emails and Letters

The four-point plan u=
sed in emails and letters
Phrases to use when replying to general letter=
s of enquiry and to an aggrieved customer

Section C: Minutes of Meetin=
g

Organisational content structure in minutes of meeting
Business mee=
ting buzzwords and terms
Prepare note-taking forms
Listening comprehens=
ion and note-taking skills
Using the appropriate tone and language


=
Training Delivery Methods&nbsp;

Online lecture
Group discussion/brain=
storming (Break-out rooms in Zoom)
Case studies
Self-analysis/critique =
session
Learning from a partner (Break-out rooms in Zoom)
Virtual engag=
ement (Kahoot, Pigeonhole, Mentimeter)






Who Should Attend
An=
yone      who needs to  improve and  develop his/her  business writing st=
yle  to     communicate  effectively  with customers,  vendors, business =
  associates    and co-workers
Date : Tuesday, 13 June 2023
Time : 9:00=
am to 4:00pm (Online registration starts at 8:45am)&nbsp;
Fee : $288 per=
 participant (inclusive of hand-outs &amp; e-certificates)
To sign up fo=
r the webinar,&nbsp;please&nbsp;register online&nbsp;so         that we m=
ay reserve a seat for you. Once we have received your         registratio=
n details, we will send you a confirmation email along   with       an in=
voice to facilitate your payment.



















=





































=





































=





































=

























In the coming weeks, KC =
Academy will be conducting the following workshops:&nbsp;







=
HRM / HRD&nbsp;&nbsp;

Employment Act &amp; Its Practical Applications =
on 7 Jul (Fri)
Essential Skills for New Managers on 24 Aug (Thu)
Essent=
ial Coaching Skills for Managers on 20 Sep (Wed)





Comp&amp;Ben =
/ Payroll

Compensation &amp; Benefits Management on 31 May (Wed)
Payr=
oll Administration on 9 Jun (Fri)

Soft Skills&nbsp;&nbsp;

Essential=
s of Email Writing &amp; Etiquette (classroom-based) on 24 May (Wed)
Han=
dling Difficult People Effectively on 6 Jun (Tue)
Effective Negotiation =
Skills on 16 Jun (Fri)
Communicate Effectively Using the 6D Approach on =
23 Jun (Fri)
Impactful Presentation Skills on 13 Jul (Thu)
Effective Bu=
siness Writing Skills (classroom-based) on 26 Jul (Wed)
Flourishing at W=
ork with Positive Psychology on 22 Aug (Tue)
Essentials of Email Writing=
 &amp; Etiquette webinar on 24 Aug (Thu)









For more info=
rmation about these workshops and to download the registration forms, ple=
ase visit&nbsp;www.kcacademy.com.sg.
In the mean time, if you have any e=
nquiries, I'll be glad to answer them on tel: 6293 9068.
Looking forward=
 to your participation in our workshops!
Jay GohKC Academy Pte LtdTel: 6=
293 9068We've moved! We're now located at:960 Dunearn Road #06-25&nbsp;Si=
ngapore 589486WEBSITE:&nbsp;http://www.kcacademy.com.sgNote: To unsubscri=
be from this mailing list, please reply to this message and indicate UNSU=
BSCRIBE in the subject header.





















=





































=





































=





































=




























--=_T4JqXN3xZYGDbTI0KFc52LvZeSTozm+Nm1WPrUS9tWqHIlIE
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<div lang=3D"x-western">
<p><span style=3D=
"font-size: small;">Business writing is not creative       writing! Corpo=
rate  individuals  who either write or proofread written       work must =
 understand there is a  big difference between  old-fashioned       busin=
ess style (generally taught in  schools) versus  what is  expected   in  =
  modern business correspondence.&nbsp;</span></p>
<p><span style=3D"fon=
t-size: small;">Through      this interactive live webinar&nbsp; using a =
 combination of  lectures,      exercises and group discussion,   partici=
pants will pick up  quick fact      bites that are essential to  office  =
correspondence such as   reports,     emails and minutes.</span></p>
<p>=
<span style=3D"font-size: small;">Upon completion of this webinar, partic=
ipants will be able to:</span></p>
<ul>
<li><span style=3D"font-size: s=
mall;">Write effective business correspondence such as reports, email and=
 minutes.</span></li>
<li><span style=3D"font-size: small;">Proofread an=
d vet business document samples.</span></li>
<li><span style=3D"font-siz=
e: small;">Customise their written work to different reader types.</span>=
</li>
</ul>
</div>
<p><span style=3D"font-size: small;">This workshop =
will be delivered live virtually via Zoom<strong>&nbsp;(download not requ=
ired, stable live stream in browser available on Google Chrome/Mozilla Fi=
refox)&nbsp;</strong>so that you may learn in the comfort and safety of y=
our home or office.</span></p>
<div lang=3D"x-western">
<p><strong><spa=
n style=3D"font-size: small;">Trainer:&nbsp;<a href=3D"http://www.kcacade=
my.com.sg/trainers/caroline-josephine-dawson/">Ms Caroline Josephine Daws=
on (view profile here)</a></span></strong></p>
<p><strong><span style=3D=
"font-size: small;">Key Topics</span></strong></p>
<p><span style=3D"fon=
t-size: small;"><strong>Essentials of Effective Business Writing</strong>=
&nbsp;</span></p>
<ul>
<li><span style=3D"font-size: small;">What is bu=
siness correspondence=3F</span></li>
<li><span style=3D"font-size: small=
;">Differences between business and creative writing</span></li>
<li><sp=
an style=3D"font-size: small;">Identifying old-fashioned vs modern busine=
ss writing styles</span></li>
<li><span style=3D"font-size: small;">Writ=
ing skills using the 4 Cs: clear, concise, courteous and correct</span></=
li>
</ul>
<p><strong><span style=3D"font-size: small;">Process of Effec=
tive Business Correspondence&nbsp;</span></strong></p>
<ul>
<li><span s=
tyle=3D"font-size: small;">Understanding attention span of readers</span>=
</li>
<li><span style=3D"font-size: small;">Summary writing: 5 Ws &amp; =
1H</span></li>
<li><span style=3D"font-size: small;">Concise writing ess=
entials</span></li>
<li><span style=3D"font-size: small;">Approaches to =
writing: voice, direct, indirect and persuasive</span></li>
<li><span st=
yle=3D"font-size: small;">Controlling tone in writing</span></li>
<li><s=
pan style=3D"font-size: small;">Common grammatical errors made in busines=
s correspondence</span></li>
<li><span style=3D"font-size: small;">Ident=
ifying reader types</span></li>
</ul>
<p><strong><span style=3D"font-si=
ze: small;">Office Correspondence (Internal and External)&nbsp;</span></s=
trong></p>
<p><strong><span style=3D"font-size: small;">Section A: Repor=
ts and Proposals</span></strong></p>
<ul>
<li><span style=3D"font-size:=
 small;">Differences between analytical and informational reports</span><=
/li>
<li><span style=3D"font-size: small;">Ways to organise reports and =
proposals convincingly</span></li>
<li><span style=3D"font-size: small;"=
>Delivering      reports via set and  standard formats:  Feasibility  rep=
orts,   internal    papers, incident  reports,  investigation reports,  c=
oncept   papers<strong>&nbsp;<br /></strong></span></li>
</ul>
<p><stro=
ng><span style=3D"font-size: small;">Section B: Replying to Emails and Le=
tters</span></strong></p>
<ul>
<li><span style=3D"font-size: small;">Th=
e four-point plan used in emails and letters</span></li>
<li><span style=
=3D"font-size: small;">Phrases to use when replying to general letters of=
 enquiry and to an aggrieved customer</span></li>
</ul>
<p><strong><spa=
n style=3D"font-size: small;">Section C: Minutes of Meeting</span></stron=
g></p>
<ul>
<li><span style=3D"font-size: small;">Organisational conten=
t structure in minutes of meeting</span></li>
<li><span style=3D"font-si=
ze: small;">Business meeting buzzwords and terms</span></li>
<li><span s=
tyle=3D"font-size: small;">Prepare note-taking forms</span></li>
<li><sp=
an style=3D"font-size: small;">Listening comprehension and note-taking sk=
ills</span></li>
<li><span style=3D"font-size: small;">Using the appropr=
iate tone and language</span></li>
</ul>
</div>
<p><span style=3D"font=
-size: small;">Training Delivery Methods&nbsp;</span></p>
<ul>
<li><spa=
n style=3D"font-size: small;">Online lecture</span></li>
<li><span style=
=3D"font-size: small;">Group discussion/brainstorming (Break-out rooms in=
 Zoom)</span></li>
<li><span style=3D"font-size: small;">Case studies</s=
pan></li>
<li><span style=3D"font-size: small;">Self-analysis/critique s=
ession</span></li>
<li><span style=3D"font-size: small;">Learning from a=
 partner (Break-out rooms in Zoom)</span></li>
<li><span style=3D"font-s=
ize: small;">Virtual engagement (Kahoot, Pigeonhole, Mentimeter)</span></=
li>
</ul>
<ul>
</ul>
<div lang=3D"x-western">
<ul>
</ul>
<p><stron=
g><span style=3D"font-size: small;">Who Should Attend</span></strong></p>=

<p lang=3D"EN-GB"><span style=3D"font-size: small;">Anyone      who nee=
ds to  improve and  develop his/her  business writing style  to     commu=
nicate  effectively  with customers,  vendors, business   associates    a=
nd co-workers</span></p>
<p><strong><span style=3D"font-size: small;">Da=
te : Tuesday, 13 June 2023</span></strong></p>
<p><span style=3D"font-si=
ze: small;"><strong>Time : 9:00am to 4:00pm (Online registration starts a=
t 8:45am)</strong><strong>&nbsp;</strong></span></p>
<p><span style=3D"f=
ont-size: small;"><strong>Fee : $288 per participant (<strong>inclusive o=
f hand-outs &amp; e-certificates</strong></strong><strong>)</strong></spa=
n></p>
<p><span style=3D"font-size: small;">To sign up for the webinar,&=
nbsp;<strong>please&nbsp;</strong><strong><a href=3D"https://www.kcacadem=
y.com.sg/components/workshops/effective-business-writing-skills-webinar.h=
tml" target=3D"_blank">register online</a></strong>&nbsp;so         that =
we may reserve a seat for you. Once we have received your         registr=
ation details, we will send you a confirmation email along   with       a=
n invoice to facilitate your payment.</span></p>
<div lang=3D"x-western"=
>
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tern">
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g=3D"x-western">
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rn">
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western">
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"x-western">
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ng=3D"x-western">
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iv lang=3D"x-western">
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>
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<div lang=3D"x-western">
<div lang=3D"x-wes=
tern">
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x-western">
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g=3D"x-western">
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<di=
v lang=3D"x-western">
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<div lang=3D"x-western">=

<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-west=
ern">
<p><span style=3D"font-size: small;">In the coming weeks, KC Acade=
my will be conducting the following workshops:&nbsp;</span></p>
<div lan=
g=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<di=
v lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">=

<div lang=3D"x-western">
<p><span style=3D"font-size: small;"><strong>=
HRM / HRD</strong>&nbsp;&nbsp;</span></p>
<ul>
<li><span style=3D"font-=
size: small;">Employment Act &amp; Its Practical Applications on 7 Jul (F=
ri)</span></li>
<li><span style=3D"font-size: small;">Essential Skills f=
or New Managers on 24 Aug (Thu)</span></li>
<li><span style=3D"font-size=
: small;">Essential Coaching Skills for Managers on 20 Sep (Wed)</span></=
li>
</ul>
</div>
<ul>
</ul>
<div lang=3D"x-western">
<p><strong><sp=
an style=3D"font-size: small;">Comp&amp;Ben / Payroll</span></strong></p>=

<ul>
<li><span style=3D"font-size: small;">Compensation &amp; Benefits=
 Management on 31 May (Wed)</span></li>
<li><span style=3D"font-size: sm=
all;">Payroll Administration on 9 Jun (Fri)</span></li>
</ul>
<p><span =
style=3D"font-size: small;"><strong>Soft Skills</strong>&nbsp;&nbsp;</spa=
n></p>
<ul>
<li><span style=3D"font-size: small;">Essentials of Email W=
riting &amp; Etiquette (classroom-based) on 24 May (Wed)</span></li>
<li=
><span style=3D"font-size: small;">Handling Difficult People Effectively =
on 6 Jun (Tue)</span></li>
<li><span style=3D"font-size: small;">Effecti=
ve Negotiation Skills on 16 Jun (Fri)</span></li>
<li><span style=3D"fon=
t-size: small;">Communicate Effectively Using the 6D Approach on 23 Jun (=
Fri)</span></li>
<li><span style=3D"font-size: small;">Impactful Present=
ation Skills on 13 Jul (Thu)</span></li>
<li><span style=3D"font-size: s=
mall;">Effective Business Writing Skills (classroom-based) on 26 Jul (Wed=
)</span></li>
<li><span style=3D"font-size: small;">Flourishing at Work =
with Positive Psychology on 22 Aug (Tue)</span></li>
<li><span style=3D"=
font-size: small;">Essentials of Email Writing &amp; Etiquette webinar on=
 24 Aug (Thu)</span></li>
</ul>
</div>
</div>
</div>
</div>
</div>
=

</div>
</div>
<div lang=3D"x-western">
<p><span style=3D"font-size: s=
mall;">For more information about these workshops and to download the reg=
istration forms, please visit&nbsp;<a href=3D"http://www.kcacademy.com.sg=
/" target=3D"_blank">www.kcacademy.com.sg</a>.</span></p>
<p><span style=
=3D"font-size: small;">In the mean time, if you have any enquiries, I'll =
be glad to answer them on tel: 6293 9068.</span></p>
<p><span style=3D"f=
ont-size: small;">Looking forward to your participation in our workshops!=
</span></p>
<address><address><span style=3D"font-size: small;">Jay Goh<=
/span></address><address><span style=3D"font-size: small;">KC Academy Pte=
 Ltd</span></address><address><span style=3D"font-size: small;">Tel: 6293=
 9068</span></address><address><strong><span style=3D"font-size: small;">=
We've moved! We're now located at:</span></strong></address><address><spa=
n style=3D"font-size: small;">960 Dunearn Road #06-25&nbsp;Singapore 5894=
86</span></address><address><span style=3D"font-size: small;">WEBSITE:&nb=
sp;<a href=3D"http://www.kcacademy.com.sg/" target=3D"_blank">http://www.=
kcacademy.com.sg</a></span></address><address></address><address></addres=
s><address></address><address></address><address><strong><span style=3D"f=
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