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Business writing is not creative        writing! Corporate indivi=
duals  who either write or proofread written        work must understand =
there is a  big difference between   old-fashioned      business style (g=
enerally taught in  schools) versus   what is  expected  in    modern bus=
iness correspondence.&nbsp;
Through      this interactive workshop   usi=
ng a combination of  lectures,    exercises   and group discussion,   par=
ticipants will pick up  quick    fact bites  that  are essential to  offi=
ce  correspondence such as     reports, emails  and  minutes.
Upon compl=
etion of this workshop, participants will be able to:

Write effective =
business correspondence such as reports, email and minutes.
Proofread an=
d vet business document samples.
Customise their written work to differe=
nt reader types.



Trainer:&nbsp;Ms Caroline Josephine Dawson (view =
profile here)
Key Topics
Essentials of Effective Business Writing&nbsp;=


What is business correspondence=3F
Differences between business and =
creative writing
Identifying old-fashioned vs modern business writing st=
yles
Writing skills using the 4 Cs: clear, concise, courteous and correc=
t

Process of Effective Business Correspondence&nbsp;

Understanding =
attention span of readers
Summary writing: 5 Ws &amp; 1H
Concise writin=
g essentials
Approaches to writing: voice, direct, indirect and persuasi=
ve
Controlling tone in writing
Common grammatical errors made in busine=
ss correspondence
Identifying reader types

Office Correspondence (Int=
ernal and External)&nbsp;
Section A: Reports and Proposals

Difference=
s between analytical and informational reports
Ways to organise reports =
and proposals convincingly
Delivering      reports via set and   standar=
d formats: Feasibility  reports,    internal   papers, incident   reports=
, investigation reports,  concept    papers&nbsp;

Section B: Replying =
to Emails and Letters

The four-point plan used in emails and letters
=
Phrases to use when replying to general letters of enquiry and to an aggr=
ieved customer

Section C: Minutes of Meeting

Organisational content=
 structure in minutes of meeting
Business meeting buzzwords and terms
P=
repare note-taking forms
Listening comprehension and note-taking skills
=

Using the appropriate tone and language

Who Should Attend
Anyone    =
  who needs to   improve and develop his/her  business writing style   to=
    communicate   effectively with customers,  vendors, business    assoc=
iates   and  co-workers
Date : Tuesday, 3 September 2024
Venue : Carlto=
n Hotel, 76 Bras Basah Road
Time : 9:00am to 5:00pm (Registration starts=
 at 8:45am)&nbsp;
Fee : $398 per participant (Course Materials, Statione=
ry, Buffet Lunch and Refreshments will be provided)
To sign up for the w=
orkshop,&nbsp;please&nbsp;register online&nbsp;so         that we may res=
erve a seat for you. Once we have received your         registration deta=
ils, we will send you a confirmation email along   with       an invoice =
to facilitate your payment.






















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In the =
coming weeks, KC Academy will be conducting the following workshops:&nbsp=
;







HRM / HRD&nbsp;&nbsp;

Essential Coaching Skills for M=
anagers on 18 Sep (Wed)
Employment Act &amp; Its Practical Applications =
on 8 Nov (Fri)
Leadership Development: Inspiring Your Team to Achieve Su=
ccess Together on 27 Nov (Wed)
Essential Skills for New Managers on 6 De=
c (Fri)



Comp &amp; Ben / Payroll

Payroll Administration on 15 O=
ct (Tue)

Soft Skills&nbsp;&nbsp;

Enhance Your Thinking Skills: Crit=
ical Thinking, Problem-Solving &amp; Creativity on 10 Sep (Tue)
Essentia=
ls of Email Writing &amp; Etiquette on 18 Sep (Wed)
Handling Difficult P=
eople Effectively on 11 Oct (Fri)
Flourishing at Work with Positive Psyc=
hology on 16 Oct (Wed)
Effective Negotiation Skills on 25 Oct (Fri)
Dev=
elop a Positive Mindset to Workplace Changes on 8 Nov (Fri)
Communicate =
Effectively Using the 6D Approach on 12 Nov (Tue)
Impactful Presentation=
 Skills on 11 Dec (Wed)









For more information about the=
se workshops and to download the registration forms, please visit&nbsp;ww=
w.kcacademy.com.sg.
In the mean time, if you have any enquiries, I'll be=
 glad to answer them on tel: 6293 9068.
Looking forward to your particip=
ation in our workshops!
Jay GohKC Academy Pte LtdTel: 6293 9068We've mov=
ed! We're now located at:960 Dunearn Road #06-25&nbsp;Singapore 589486WEB=
SITE:&nbsp;http://www.kcacademy.com.sgNote: To unsubscribe from this mail=
ing list, please reply to this message and indicate UNSUBSCRIBE in the su=
bject header.





























=





































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--=_Dq-OHADTdofVXZsRZg9ab337KZRN3XyiSg0hWk7smb38r-nW
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<p><span style=3D"font-size: small;">Busin=
ess writing is not creative        writing! Corporate individuals  who ei=
ther write or proofread written        work must understand there is a  b=
ig difference between   old-fashioned      business style (generally taug=
ht in  schools) versus   what is  expected  in    modern business corresp=
ondence.&nbsp;</span></p>
<p><span style=3D"font-size: small;"><span sty=
le=3D"font-size: small;">Through      this interactive workshop   using a=
 combination of  lectures,    exercises   and group discussion,   partici=
pants will pick up  quick    fact bites  that  are essential to  office  =
correspondence such as     reports, emails  and  minutes.</span></span></=
p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;=
">Upon completion of this workshop, participants will be able to:</span><=
/span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"fo=
nt-size: small;">Write effective business correspondence such as reports,=
 email and minutes.</span></span></li>
<li><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">Proofread and vet business documen=
t samples.</span></span></li>
<li><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">Customise their written work to different r=
eader types.</span></span></li>
</ul>
</div>
<div lang=3D"x-western">
=

<p><strong><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;">Trainer:&nbsp;<a href=3D"https://www.kcacademy.com.sg/trainers/car=
oline-josephine-dawson/">Ms Caroline Josephine Dawson (view profile here)=
</a></span></span></strong></p>
<p><strong><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">Key Topics</span></span></strong><=
/p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: small=
;"><strong>Essentials of Effective Business Writing</strong>&nbsp;</span>=
</span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">What is business correspondence=3F</span></span></li>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">D=
ifferences between business and creative writing</span></span></li>
<li>=
<span style=3D"font-size: small;"><span style=3D"font-size: small;">Ident=
ifying old-fashioned vs modern business writing styles</span></span></li>=

<li><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>Writing skills using the 4 Cs: clear, concise, courteous and correct</sp=
an></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">Process of Effective Business Correspondenc=
e&nbsp;</span></span></strong></p>
<ul>
<li><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;">Understanding attention span of =
readers</span></span></li>
<li><span style=3D"font-size: small;"><span s=
tyle=3D"font-size: small;">Summary writing: 5 Ws &amp; 1H</span></span></=
li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: smal=
l;">Concise writing essentials</span></span></li>
<li><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">Approaches to writing: =
voice, direct, indirect and persuasive</span></span></li>
<li><span styl=
e=3D"font-size: small;"><span style=3D"font-size: small;">Controlling ton=
e in writing</span></span></li>
<li><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Common grammatical errors made in busines=
s correspondence</span></span></li>
<li><span style=3D"font-size: small;=
"><span style=3D"font-size: small;">Identifying reader types</span></span=
></li>
</ul>
<p><strong><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Office Correspondence (Internal and External)&nbsp;</=
span></span></strong></p>
<p><strong><span style=3D"font-size: small;"><=
span style=3D"font-size: small;">Section A: Reports and Proposals</span><=
/span></strong></p>
<ul>
<li><span style=3D"font-size: small;"><span st=
yle=3D"font-size: small;">Differences between analytical and informationa=
l reports</span></span></li>
<li><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;">Ways to organise reports and proposals convi=
ncingly</span></span></li>
<li><span style=3D"font-size: small;"><span s=
tyle=3D"font-size: small;">Delivering      reports via set and   standard=
 formats: Feasibility  reports,    internal   papers, incident   reports,=
 investigation reports,  concept    papers<strong>&nbsp;<br /></strong></=
span></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Section B: Replying to Emails and Letters=
</span></span></strong></p>
<ul>
<li><span style=3D"font-size: small;">=
<span style=3D"font-size: small;">The four-point plan used in emails and =
letters</span></span></li>
<li><span style=3D"font-size: small;"><span s=
tyle=3D"font-size: small;">Phrases to use when replying to general letter=
s of enquiry and to an aggrieved customer</span></span></li>
</ul>
<p><=
strong><span style=3D"font-size: small;"><span style=3D"font-size: small;=
">Section C: Minutes of Meeting</span></span></strong></p>
<ul>
<li><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">Organisa=
tional content structure in minutes of meeting</span></span></li>
<li><s=
pan style=3D"font-size: small;"><span style=3D"font-size: small;">Busines=
s meeting buzzwords and terms</span></span></li>
<li><span style=3D"font=
-size: small;"><span style=3D"font-size: small;">Prepare note-taking form=
s</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Listening comprehension and note-taking skills</span>=
</span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Using the appropriate tone and language</span></span></li>
=
</ul>
<p><strong><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Who Should Attend</span></span></strong></p>
<p lang=3D"EN-=
GB"><span style=3D"font-size: small;"><span style=3D"font-size: small;">A=
nyone      who needs to   improve and develop his/her  business writing s=
tyle   to    communicate   effectively with customers,  vendors, business=
    associates   and  co-workers</span></span></p>
<p><strong><span styl=
e=3D"font-size: small;"><span style=3D"font-size: small;">Date : Tuesday,=
 3 September 2024</span></span></strong></p>
<p><span style=3D"font-size=
: small;"><span style=3D"font-size: small;"><strong>Venue : Carlton Hotel=
, 76 Bras Basah Road</strong><strong><br /></strong></span></span></p>
<=
p><span style=3D"font-size: small;"><span style=3D"font-size: small;"><st=
rong>Time : 9:00am to 5:00pm (Registration starts at 8:45am)</strong><str=
ong>&nbsp;</strong></span></span></p>
<p><span style=3D"font-size: small=
;"><span style=3D"font-size: small;"><strong>Fee : $398 per participant (=
<strong>Course Materials, Stationery, Buffet Lunch and Refreshments will =
be provided</strong></strong><strong>)</strong></span></span></p>
<p><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">To sign =
up for the workshop,&nbsp;<strong>please&nbsp;</strong><strong><a href=3D=
"https://www.kcacademy.com.sg/components/workshops/effective-business-wri=
ting-skills.html" target=3D"_blank">register online</a></strong>&nbsp;so =
        that we may reserve a seat for you. Once we have received your   =
      registration details, we will send you a confirmation email along  =
 with       an invoice to facilitate your payment.</span></span></p>
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x-western">
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<div=
 lang=3D"x-western">
<p><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">In the coming weeks, KC Academy will be conducting th=
e following workshops:&nbsp;</span></span></p>
<div lang=3D"x-western">
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<p><span style=3D"font-size: small;"><span style=3D"font-size:=
 small;"><strong>HRM / HRD</strong>&nbsp;&nbsp;</span></span></p>
<ul>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">E=
ssential Coaching Skills for Managers on 18 Sep (Wed)</span></span></li>
=

<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
Employment Act &amp; Its Practical Applications on 8 Nov (Fri)</span></sp=
an></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size:=
 small;">Leadership Development: Inspiring Your Team to Achieve Success T=
ogether on 27 Nov (Wed)</span></span></li>
<li><span style=3D"font-size:=
 small;"><span style=3D"font-size: small;">Essential Skills for New Manag=
ers on 6 Dec (Fri)</span></span></li>
</ul>
</div>
<div lang=3D"x-west=
ern">
<p><strong><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Comp &amp; Ben / Payroll</span></span></strong></p>
<ul>
<=
li><span style=3D"font-size: small;"><span style=3D"font-size: small;">Pa=
yroll Administration on 15 Oct (Tue)</span></span></li>
</ul>
<p><span =
style=3D"font-size: small;"><span style=3D"font-size: small;"><strong>Sof=
t Skills</strong>&nbsp;&nbsp;</span></span></p>
<ul>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Enhance Your Thinki=
ng Skills: Critical Thinking, Problem-Solving &amp; Creativity on 10 Sep =
(Tue)</span></span></li>
<li><span style=3D"font-size: small;"><span sty=
le=3D"font-size: small;">Essentials of Email Writing &amp; Etiquette on 1=
8 Sep (Wed)</span></span></li>
<li><span style=3D"font-size: small;"><sp=
an style=3D"font-size: small;">Handling Difficult People Effectively on 1=
1 Oct (Fri)</span></span></li>
<li><span style=3D"font-size: small;"><sp=
an style=3D"font-size: small;">Flourishing at Work with Positive Psycholo=
gy on 16 Oct (Wed)</span></span></li>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Effective Negotiation Skills on 25 =
Oct (Fri)</span></span></li>
<li><span style=3D"font-size: small;"><span=
 style=3D"font-size: small;">Develop a Positive Mindset to Workplace Chan=
ges on 8 Nov (Fri)</span></span></li>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Communicate Effectively Using the 6=
D Approach on 12 Nov (Tue)</span></span></li>
<li><span style=3D"font-si=
ze: small;"><span style=3D"font-size: small;">Impactful Presentation Skil=
ls on 11 Dec (Wed)</span></span></li>
</ul>
</div>
</div>
</div>
</d=
iv>
</div>
</div>
</div>
<div lang=3D"x-western">
<p><span style=3D"=
font-size: small;"><span style=3D"font-size: small;">For more information=
 about these workshops and to download the registration forms, please vis=
it&nbsp;<a href=3D"http://www.kcacademy.com.sg/" target=3D"_blank">www.kc=
academy.com.sg</a>.</span></span></p>
<p><span style=3D"font-size: small=
;"><span style=3D"font-size: small;">In the mean time, if you have any en=
quiries, I'll be glad to answer them on tel: 6293 9068.</span></span></p>=

<p><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
Looking forward to your participation in our workshops!</span></span></p>=

<address><address><span style=3D"font-size: small;"><span style=3D"font=
-size: small;">Jay Goh</span></span></address><address><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">KC Academy Pte Ltd</spa=
n></span></address><address><span style=3D"font-size: small;"><span style=
=3D"font-size: small;">Tel: 6293 9068</span></span></address><address><st=
rong><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
We've moved! We're now located at:</span></span></strong></address><addre=
ss><span style=3D"font-size: small;"><span style=3D"font-size: small;">96=
0 Dunearn Road #06-25&nbsp;Singapore 589486</span></span></address><addre=
ss><span style=3D"font-size: small;"><span style=3D"font-size: small;">WE=
BSITE:&nbsp;<a href=3D"http://www.kcacademy.com.sg/" target=3D"_blank">ht=
tp://www.kcacademy.com.sg</a></span></span></address><address><span style=
=3D"font-size: small;"><span style=3D"font-size: small;"><br /></span></s=
pan></address><address></address><address></address><address></address><a=
ddress></address><address></address><address></address><address></address=
><address></address><address></address><address></address><address></addr=
ess><address></address><address></address><address></address><address></a=
ddress><address></address><address></address><address></address><address>=
</address><address></address><address></address><address></address><addre=
ss></address><address></address><address></address><address></address><ad=
dress></address><address></address><address></address><address></address>=
<address><strong><span style=3D"font-size: small;"><span style=3D"font-si=
ze: small;">Note: To unsubscribe from this mailing list, please reply to =
this message and indicate UNSUBSCRIBE in the subject header.</span></span=
></strong></address></address></div>
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--=_Dq-OHADTdofVXZsRZg9ab337KZRN3XyiSg0hWk7smb38r-nW--