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Content-Transfer-Encoding: quoted-printable



















This  workshop   introduces simple   =
               yet               effective ways     to   create  email   =
      messages        that     get      results!     Whether    you're   =
            writing  an        email     message  to a       co-worker or=
            responding to a               customer,       this     worksh=
op    will         cover  the        techniques   of   good         email=
        writing  as    well   as           understanding         proper  =
 email                etiquette.&nbsp;
Participants will discover how to=
:

Organise their thoughts &amp; write effective email messages
Unders=
tand the importance of good email etiquette
Apply proper email etiquette=
 &amp; format
Write emails the way that business people read them
Impro=
ve readability in their email messages
Tailor their email messages to th=
eir audience
Capture the reader's attention upfront
Make a positive imp=
ression with their writing
Express themselves effectively through emails=

Employ concise writing techniques when emailing
Use the right tone &am=
p; style when writing emails
Write, edit &amp; proofread the email messa=
ges



Trainer:&nbsp;Mr Bryan Martin (view profile)
Key Topics:
Int=
roduction

Understanding the fundamentals of good business communicatio=
n
The role that emails play today in business
Business language today
=
Barriers to effective communication

Etiquette &amp; Format of Emails
=

Parts of an email message
Dos &amp; Don'ts of email writing
Form &amp=
; structure of emails
The correct usage of emails
Understanding email e=
tiquette &amp; form
Observing basic email etiquette

Basic Elements of=
 Writing Emails

Remembering the ABCs of effective writing
Concise wri=
ting techniques
The KISS methodology
Adapting your message to your audi=
ence purpose

Writing the Email Message

Strategies for delivering go=
od &amp; bad news through emails
The 3-step writing process
Organising =
&amp; composing your email message
Creating effective sentences
Develop=
ing coherent paragraphs
Determining &amp; setting of tone when writing
=
The 5Cs of food email messages
Modern business writing usage
Adding imp=
act to business email messages

Date : Wednesday, 21 May 2025
Venue : =
Carlton Hotel, 76 Bras Basah Road
Time : 9:00am to 5:00pm (Registration =
starts at 8:45am)&nbsp;
Fee : $450 per participant (inclusive of Course =
Materials, Stationery, Buffet Lunch and Refreshments)&nbsp;
To enrol for=
 the workshop,&nbsp;please&nbsp;register online&nbsp;so                  =
                       that we may reserve a seat for    you.      Once  =
  we      have          received      your                registration   =
   details,  we    will   send   you  a             confirmation     emai=
l        along   with           an   invoice  to         facilitate      =
 your      payment.
In the coming weeks, KC Academy will be conducting t=
he following workshops:&nbsp;
HRM / HRD&nbsp;&nbsp;

Employment Act &a=
mp; Its Practical Applications on 23 May (Fri)
Essential Coaching Skills=
 for Managers on 12 Jun (Thu)
Leadership Development: Inspiring Your Tea=
m to Achieve Success Together on 15 Aug (Fri)
Essential Skills for New M=
anagers on 22 Aug (Fri)

Comp &amp; Ben / Payroll

Payroll Administra=
tion on 20 Jun (Fri)
How to Complete IR8A &amp; IR21 on 12 Nov (Wed)

=
Soft Skills&nbsp;&nbsp;

Managing Stress &amp; Staying Positive at the =
Workplace on 13 Jun (Fri)
Handling Difficult People Effectively on 17 Ju=
n (Tue)
Flourishing at Work with Positive Psychology on 26 Jun (Thu)
Ef=
fective Negotiation Skills on 3 Jul (Thu)
Communicate Effectively Using =
the 6D Approach on 10 Jul (Thu)
Leveraging ChatGPT to Boost Critical Thi=
nking, Problem-Solving &amp; Creativity on 15 Jul (Tue)
Impactful Presen=
tation Skills on 23 Jul (Wed)
Effective Business Writing Skills on 15 Au=
g (Fri)
A Practical Guide to Improving Productivity &amp; Time Managemen=
t on 26 Aug (Tue)
Avoiding Common Grammar Mistakes in Business Writing o=
n 3 Oct (Fri)

For more information about these workshops and to downlo=
ad the registration forms, please visit&nbsp;www.kcacademy.com.sg.
In th=
e mean time, if you have any enquiries, I'll be glad to answer them on te=
l: 6293 9068.
Looking forward to your participation in our workshops!
J=
ay GohKC Academy Pte LtdTel: 6293 9068We've moved! We're now located at:9=
60 Dunearn Road #06-25&nbsp;Singapore 589486WEBSITE:&nbsp;https://www.kca=
cademy.com.sg&nbsp;Note: To unsubscribe from this mailing list, please re=
ply to this message and indicate UNSUBSCRIBE in the subject header.


=















--=_KYm6sQyt5BUy44hUtS19IV25QhXYJK2PsHSh569K4brmt7SV
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable

<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-w=
estern">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D=
"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div la=
ng=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<d=
iv lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western"=
>
<div lang=3D"x-western">
<p><span style=3D"font-size: small;">This  w=
orkshop   introduces simple                  yet               effective =
ways     to   create  email         messages        that     get      res=
ults!     Whether    you're               writing  an        email     me=
ssage  to a       co-worker or            responding to a               c=
ustomer,       this     workshop    will         cover  the        techni=
ques   of   good         email        writing  as    well   as           =
understanding         proper   email                etiquette.&nbsp;</spa=
n></p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;">Participants will discover how to:</span></span></p>
<ul>
<li><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">Organise=
 their thoughts &amp; write effective email messages</span></span></li>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">U=
nderstand the importance of good email etiquette</span></span></li>
<li>=
<span style=3D"font-size: small;"><span style=3D"font-size: small;">Apply=
 proper email etiquette &amp; format</span></span></li>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Write emails the wa=
y that business people read them</span></span></li>
<li><span style=3D"f=
ont-size: small;"><span style=3D"font-size: small;">Improve readability i=
n their email messages</span></span></li>
<li><span style=3D"font-size: =
small;"><span style=3D"font-size: small;">Tailor their email messages to =
their audience</span></span></li>
<li><span style=3D"font-size: small;">=
<span style=3D"font-size: small;">Capture the reader's attention upfront<=
/span></span></li>
<li><span style=3D"font-size: small;"><span style=3D"=
font-size: small;">Make a positive impression with their writing</span></=
span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-siz=
e: small;">Express themselves effectively through emails</span></span></l=
i>
<li><span style=3D"font-size: small;"><span style=3D"font-size: small=
;">Employ concise writing techniques when emailing</span></span></li>
<l=
i><span style=3D"font-size: small;"><span style=3D"font-size: small;">Use=
 the right tone &amp; style when writing emails</span></span></li>
<li><=
span style=3D"font-size: small;"><span style=3D"font-size: small;">Write,=
 edit &amp; proofread the email messages</span></span></li>
</ul>
</div=
>
<div lang=3D"x-western">
<p><strong><span style=3D"font-size: small;"=
><span style=3D"font-size: small;">Trainer:&nbsp;<a href=3D"https://kcaca=
demy.com.sg/trainers/bryan-martin" target=3D"_blank">Mr Bryan Martin (vie=
w profile)</a></span></span></strong></p>
<p><strong><span style=3D"font=
-size: small;"><span style=3D"font-size: small;">Key Topics:</span></span=
></strong></p>
<p><strong><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Introduction</span></span></strong></p>
<ul>
<li><s=
pan style=3D"font-size: small;"><span style=3D"font-size: small;">Underst=
anding the fundamentals of good business communication</span></span></li>=

<li><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>The role that emails play today in business</span></span></li>
<li><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;">Business =
language today</span></span></li>
<li><span style=3D"font-size: small;">=
<span style=3D"font-size: small;">Barriers to effective communication</sp=
an></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">Etiquette &amp; Format of Emails</span></sp=
an></strong></p>
<ul>
<li><span style=3D"font-size: small;"><span style=
=3D"font-size: small;">Parts of an email message</span></span></li>
<li>=
<span style=3D"font-size: small;"><span style=3D"font-size: small;">Dos &=
amp; Don'ts of email writing</span></span></li>
<li><span style=3D"font-=
size: small;"><span style=3D"font-size: small;">Form &amp; structure of e=
mails</span></span></li>
<li><span style=3D"font-size: small;"><span sty=
le=3D"font-size: small;">The correct usage of emails</span></span></li>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">U=
nderstanding email etiquette &amp; form</span></span></li>
<li><span sty=
le=3D"font-size: small;"><span style=3D"font-size: small;">Observing basi=
c email etiquette</span></span></li>
</ul>
<p><strong><span style=3D"fo=
nt-size: small;"><span style=3D"font-size: small;">Basic Elements of Writ=
ing Emails</span></span></strong></p>
<ul>
<li><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">Remembering the ABCs of effec=
tive writing</span></span></li>
<li><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Concise writing techniques</span></span><=
/li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sma=
ll;">The KISS methodology</span></span></li>
<li><span style=3D"font-siz=
e: small;"><span style=3D"font-size: small;">Adapting your message to you=
r audience purpose</span></span></li>
</ul>
<p><strong><span style=3D"f=
ont-size: small;"><span style=3D"font-size: small;">Writing the Email Mes=
sage</span></span></strong></p>
<ul>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Strategies for delivering good &amp=
; bad news through emails</span></span></li>
<li><span style=3D"font-siz=
e: small;"><span style=3D"font-size: small;">The 3-step writing process</=
span></span></li>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Organising &amp; composing your email message</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Creating effective sentences</span></span></li>
<li><span styl=
e=3D"font-size: small;"><span style=3D"font-size: small;">Developing cohe=
rent paragraphs</span></span></li>
<li><span style=3D"font-size: small;"=
><span style=3D"font-size: small;">Determining &amp; setting of tone when=
 writing</span></span></li>
<li><span style=3D"font-size: small;"><span =
style=3D"font-size: small;">The 5Cs of food email messages</span></span><=
/li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sma=
ll;">Modern business writing usage</span></span></li>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Adding impact to bu=
siness email messages</span></span></li>
</ul>
<p><strong><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Date : Wednesday, 2=
1 May 2025</span></span></strong></p>
<p><strong><span style=3D"font-siz=
e: small;"><span style=3D"font-size: small;">Venue : Carlton Hotel, 76 Br=
as Basah Road</span></span></strong></p>
<p><span style=3D"font-size: sm=
all;"><span style=3D"font-size: small;"><strong>Time : 9:00am to 5:00pm (=
Registration starts at 8:45am)</strong><strong>&nbsp;</strong></span></sp=
an></p>
<p><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;"><strong>Fee : $450 per participant (</strong><strong>inclusive of =
Course Materials, Stationery, Buffet Lunch and Refreshments)</strong>&nbs=
p;</span></span></p>
<p><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">To enrol for the workshop,&nbsp;<strong>please&nbsp;<=
/strong><strong><a href=3D"https://kcacademy.com.sg/workshops/essentials-=
of-email-writing-and-etiquette" target=3D"_blank">register online</a></st=
rong>&nbsp;so                                         that we may reserve=
 a seat for    you.      Once    we      have          received      your=
                registration      details,  we    will   send   you  a   =
          confirmation     email        along   with           an   invoi=
ce  to         facilitate       your      payment.</span></span></p>
<p>=
<span style=3D"font-size: small;"><span style=3D"font-size: small;">In th=
e coming weeks, KC Academy will be conducting the following workshops:&nb=
sp;</span></span></p>
<p><span style=3D"font-size: small;"><span style=3D=
"font-size: small;"><strong>HRM / HRD</strong>&nbsp;&nbsp;</span></span><=
/p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Employment Act &amp; Its Practical Applications on 23 May (Fri)=
</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Essential Coaching Skills for Managers on 12 Jun (Thu=
)</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Leadership Development: Inspiring Your Team to Achiev=
e Success Together on 15 Aug (Fri)</span></span></li>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Essential Skills fo=
r New Managers on 22 Aug (Fri)</span></span></li>
</ul>
<p><strong><spa=
n style=3D"font-size: small;"><span style=3D"font-size: small;">Comp &amp=
; Ben / Payroll</span></span></strong></p>
<ul>
<li><span style=3D"font=
-size: small;"><span style=3D"font-size: small;">Payroll Administration o=
n 20 Jun (Fri)</span></span></li>
<li><span style=3D"font-size: small;">=
<span style=3D"font-size: small;">How to Complete IR8A &amp; IR21 on 12 N=
ov (Wed)</span></span></li>
</ul>
<p><span style=3D"font-size: small;">=
<span style=3D"font-size: small;"><strong>Soft Skills</strong>&nbsp;&nbsp=
;</span></span></p>
<ul>
<li><span style=3D"font-size: small;"><span st=
yle=3D"font-size: small;">Managing Stress &amp; Staying Positive at the W=
orkplace on 13 Jun (Fri)</span></span></li>
<li><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">Handling Difficult People Eff=
ectively on 17 Jun (Tue)</span></span></li>
<li><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">Flourishing at Work with Posi=
tive Psychology on 26 Jun (Thu)</span></span></li>
<li><span style=3D"fo=
nt-size: small;"><span style=3D"font-size: small;">Effective Negotiation =
Skills on 3 Jul (Thu)</span></span></li>
<li><span style=3D"font-size: s=
mall;"><span style=3D"font-size: small;">Communicate Effectively Using th=
e 6D Approach on 10 Jul (Thu)</span></span></li>
<li><span style=3D"font=
-size: small;"><span style=3D"font-size: small;">Leveraging ChatGPT to Bo=
ost Critical Thinking, Problem-Solving &amp; Creativity on 15 Jul (Tue)</=
span></span></li>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Impactful Presentation Skills on 23 Jul (Wed)</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Effective Business Writing Skills on 15 Aug (Fri)</span></span>=
</li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;">A Practical Guide to Improving Productivity &amp; Time Management o=
n 26 Aug (Tue)</span></span></li>
<li><span style=3D"font-size: small;">=
<span style=3D"font-size: small;">Avoiding Common Grammar Mistakes in Bus=
iness Writing on 3 Oct (Fri)</span></span></li>
</ul>
<p><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">For more informatio=
n about these workshops and to download the registration forms, please vi=
sit&nbsp;<a href=3D"https://kcacademy.com.sg/" target=3D"_blank">www.kcac=
ademy.com.sg</a>.</span></span></p>
<p><span style=3D"font-size: small;"=
><span style=3D"font-size: small;">In the mean time, if you have any enqu=
iries, I'll be glad to answer them on tel: 6293 9068.</span></span></p>
=
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;">Lo=
oking forward to your participation in our workshops!</span></span></p>
=
<address><span style=3D"font-size: small;"><span style=3D"font-size: smal=
l;">Jay Goh</span></span></address><address><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">KC Academy Pte Ltd</span></span></=
address><address><span style=3D"font-size: small;"><span style=3D"font-si=
ze: small;">Tel: 6293 9068</span></span></address><address><strong><span =
style=3D"font-size: small;"><span style=3D"font-size: small;">We've moved=
! We're now located at:</span></span></strong></address><address><span st=
yle=3D"font-size: small;"><span style=3D"font-size: small;">960 Dunearn R=
oad #06-25&nbsp;Singapore 589486</span></span></address><address><span st=
yle=3D"font-size: small;"><span style=3D"font-size: small;">WEBSITE:&nbsp=
;<a href=3D"https://kcacademy.com.sg/" target=3D"_blank">https://www.kcac=
ademy.com.sg</a></span></span></address><address><span style=3D"font-size=
: small;"><span style=3D"font-size: small;">&nbsp;</span></span></address=
><address><strong><span style=3D"font-size: small;"><span style=3D"font-s=
ize: small;">Note: To unsubscribe from this mailing list, please reply to=
 this message and indicate UNSUBSCRIBE in the subject header.</span></spa=
n></strong></address></div>
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