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CBS Group: Dynamic Group Facilitation Methods: Create Successful Teamwork
=A0 =20
=A0
=A0 =A0
=A0
=A0 =20
=A0
Course Information
Date: =A0 23 & 24 Apr 2020, Thu & Fri
Time: =A0 9 am to 5 pm
Venue: =A0 Royal Plaza on Scotts Singapore Hotel
25 Scotts Road
Singapore 228220
Fee : =A0 S$ 850 (Nett)Inclusive of teabreaks and lunch
For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 or =
jaslyn@cbsgroup.com.sg
=A0 =A0 =A0 =20
=A0
Dynamic Group Facilitation Methods: Create Successful Teamwork
=A0
INTRODUCTION
'Facilitative skills are increasingly becoming a core competency for =
leaders,=20
consultants and others who work with groups'=9D - Roger Schwarz
Facilitation is often referred to as the new cornerstone of management =
philosophy.=20
With its focus on fairness and creating an easy decision-making, =
facilitation=20
can make any organization make better decisions. Groups are powerful =
resources=20
in any organization. Facilitation is a manner of handling group meetings =
in=20
a way that takes the focus away from just one leader and instead =
distributes=20
leadership to all members of the group. When you tap into groups, you =
don=E2=80=99t=20
just get the best of individual members, you also get the best of group =
interaction.=20
The result is a more dynamic, creative and empowered team. Creating a =
comfortable=20
environment through better facilitation will give you the participant a =
better=20
understanding of what a good facilitator can do to improve any meeting or =
gathering.=20
This workshop can help your organization make better decisions. This =
workshop=20
will give participants an understanding of what facilitation is all =
about,=20
as well as some tools that they can use to facilitate small meetings. A =
strong=20
understating of how a facilitator can command a room and dictate the pace =
of=20
a meeting will have you on the road to becoming a great facilitatorCOURSE =
OBJECTIVESUpon=20
successful completion of the course, participants will be able to:=20
=95 Define facilitation and identify its purpose and benefits=20
=95 Clarify the role and focus of a facilitator=20
=95 Differentiate between process and content in the context of a group =
discussion=20
=95 Provide tips in choosing and preparing for facilitation=20
=95 Introduction to Tuckman and Jenson's model of facilitation=20
=95 Identify a facilitator's role when managing groups in each of Tuckman =
and=20
Jenson's stages of group development: forming, storming, norming and =
performing=20
=95 Identify ways a facilitator can help a group reach a consensus: from =
encouraging=20
participation to choosing a solution=20
=95 Provide guidelines in dealing with disruption, dysfunctions and =
difficult=20
people in groups=20
=95 Define what interventions are, when they are appropriate and how to =
implement=20
them
COURSE OUTLINE
DAY ONE
Understanding Facilitation=20
=95 What is facilitation?=20
=95 The role of facilitator in group-centered meetings=20
=95 When is facilitation appropriate?
Process vs Content=20
=95 Process of facilitation=20
=95 Understand the content of facilitation=20
=95 Facilitator's focus
Laying the Groundwork=20
=95 Choosing a facilitated approach=20
=95 Planning a facilitated meeting=20
=95 Collecting data for better facilitation=20
=95 Common biases and judgement errors that stifles the facilitation =
process
Tuckman and Jensen's Model of Team Development=20
=95 Forming=20
=95 Storming=20
=95 Norming=20
=95 Performing
DAY TWO
Building Consensus=20
=95 Encouraging participation=20
=95 Gathering information=20
=95 Presenting Information=20
=95 Synthesizing and Summarizing
Reaching a Decision Point=20
=95 Identifying the options=20
=95 Creating a shortlist=20
=95 Choosing a solution=20
=95 Using the multi-option technique
Dealing with Challenging Team Members=20
=95 Addressing disruptions=20
=95 Common types of difficult people and how to handle them=20
=95 Use meta-cognitive language to persuade and influence others=20
=95 Helping the group resolve issues on their own
Addressing Group Dysfunction=20
=95 Using group rules to prevent dysfunction=20
=95 Restating and reframing issues=20
=95 Getting people back on track=20
=95 Why intervention may be necessary and levels of intervention
TRAINING METHODOLOGYCompetent-based approach incorporating participants =
engagement=20
in role play activities, group discussion, hands-on practices and case =
study=20
analysis.TESTIMONIALS=93This workshop has guided me on the definition of =
facilitation=20
and its use with in-depth learning about its methodology and processes. =
It=20
has also helped me to demonstrate, through hand-on practice, a range of =
facilitation=20
methods-for the teams in my department.=94=96 Peter Sin, NUS Lecturer
=93The 2 key take-aways from this beneficial 2-day workshop is, firstly, =
how=20
to select and appropriately apply facilitation tools and processes in my =
workplace.=20
Secondly, this workshop taught me to how to add facilitation as an =
innovative=20
approach in my current practice of training for my staff teams. Thank-you =
Sandra=20
Daniel for the engaging session.=94=96 Janice Wong, Manager, Marina Bay =
SandsABOUT=20
THE TRAINER
Meet the coach: Sandra Daniel
Sandra Daniel, a training consultant, has been assisting and guiding =
various=20
statutory boards, government-based organisations and private enterprises =
in=20
recognizing opportunities to function proficiently in competitive =
environments.=20
Her advisory expertise and trainings cover areas such as oral and spoken =
communication,=20
performance appraisals, critical and creative thinking, persuasion and =
influence=20
with an emphasis on emotional intelligence and behavioural psychology. =
Sandra=20
Daniel has been providing a platform for industries to operate within =
various=20
effective frameworks to drive performance. This capacity has allowed to =
stay=20
relevant on issues to cultivate specific skills and knowledge relating to =
promoting=20
employee development. Armed with this real-world experiences her public =
seminars=20
has attracted participants from various industries such as Changi Airport =
Group,=20
DBS, Marina Bay Sands, Illumina Pte Ltd, HSBC, CapitaLand, Singapore =
Airlines=20
and Citibank. Well known as someone dedicated to providing measurable and =
sustainable=20
value to her trainings, she has a profound ability to bring the best out =
of=20
her participants by revolving her workshops around practicality and =
simplicity.=20
Apart from this, Sandra has collaborated in a tripartite partnership =
involving=20
Ministry of Home Affairs, Singapore Institute of Technology and =
University=20
of Liverpool in designing, developing and lecturing Thinking Strategies =
and=20
Written Communication. She is also a sessional lecturer with Singapore =
University=20
of Social Sciences in Negotiation and Relationship Management. Sandra =
regularly=20
contribute articles on management, communication and learning skills to =
Straits=20
Times Recruit. To date, Sandra has authored and co-authored several books =
namely,=20
How to Think Critically with Sun Tzu Art of War Stratagems, Impactful =
Academic=20
Writing, Extremely Busy People's Guide to Read Faster and Memorize Better =
and=20
Think Clearer. Sandra Daniel's qualifications include:=20
=95 Master of Science in Training and Human Resource Management =
(University of=20
Leicester)=20
=95 Advanced Certificate in Training and Assessment (IAL)=20
=95 Associate adult educator (IAL)=20
=95 Innovating Through Design Thinking: The Advanced Applications=20
=95 Lean Six Sigma Certified=20
=95 Certified SCRUM Master=20
=95 LEGO=C2=AE SERIOUS PLAY=AE Certified Facilitator (Rasmussen Consulting =
International)=20
=95 NLP Licensed Coach Practitioner (American Board of NLP=A9)=20
=95 International Certificate in Emotional Skills and Competencies (Paul =
Eckman=20
International)=20
=95 International Certificate in Evaluating Truthfulness and Credibility =
(Paul=20
Eckman International)=20
=95 Licensed Master Neurolinguistic Programming Practitioner (American =
Board=20
of NLP=A9)=20
=95 Silva Life System Certification=AE
=A0
=A0 =A0
If you no longer wish to receive our emails - please reply "unsubscribe" =
Thank
you
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<td width=3D"580" style=3D"FONT-SIZE: 12px; FONT-FAMILY: Arial, =
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<td width=3D"580" bgcolor=3D"#f5f5f5" style=3D"WIDTH: 580px"><table =
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<tr>
<td width=3D"20" valign=3D"top" style=3D"WIDTH: 20px"> </td>
<td width=3D"195" valign=3D"top" style=3D"WIDTH: 195px"><table =
width=3D"195" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"WIDTH: 195px">
<tr>
<td width=3D"195" style=3D"FONT-SIZE: 10px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 195px; COLOR: #151515"=20
> </td>
</tr>
<tr>
<td width=3D"195" valign=3D"top" style=3D"FONT-SIZE: 12px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 195px; COLOR: #151515"=20
>
<img src=3D"http://www.cbs.com.sg/workshops/images/hr-small2.jpg" =
border=3D"0" style=3D"BORDER-TOP: 0px; HEIGHT: 28px; BORDER-RIGHT: 0px; =
WIDTH: 195px; BORDER-BOTTOM: 0px; BORDER-LEFT: 0px"=20
>
<strong style=3D"FONT-SIZE: 16px; COLOR: #333333; PADDING-BOTTOM: =
0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 10px 0px; PADDING-RIGHT: =
0px"=20
>Course Information</strong><br ><br=20
>
<table width=3D"195" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"WIDTH: 195px">
<tr>
<td width=3D"39" valign=3D"top" style=3D"FONT-SIZE: 11px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 39px"=20
>Date:</td>
<td width=3D"10" style=3D"WIDTH: 10px"> </td>
<td width=3D"146" style=3D"FONT-SIZE: 11px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 146px"=20
>23 & 24 Apr 2020, Thu & Fri</td>
</tr>
<tr>
<td width=3D"39" valign=3D"top" style=3D"FONT-SIZE: 11px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 39px"=20
>Time:</td>
<td width=3D"10" style=3D"WIDTH: 10px"> </td>
<td width=3D"146" style=3D"FONT-SIZE: 11px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 146px"=20
>9 am to 5 pm</td>
</tr>
<tr>
<td width=3D"39" valign=3D"top" style=3D"FONT-SIZE: 11px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 39px"=20
>Venue:</td>
<td width=3D"10" style=3D"WIDTH: 10px"> </td>
<td width=3D"146" style=3D"FONT-SIZE: 11px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 146px"=20
>Royal Plaza on Scotts Singapore =
Hotel<br>25 Scotts Road<br>Singapore 228220<br></td>
</tr>
<tr>
<td width=3D"39" valign=3D"top" style=3D"FONT-SIZE: 11px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 39px"=20
>Fee :</td>
<td width=3D"10" style=3D"WIDTH: 10px"> </td>
<td width=3D"146" style=3D"FONT-SIZE: 11px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 146px"=20
>S$ 850 (Nett)</td>
</tr>
</table><br=20
>
<em style=3D"FONT-SIZE: 10px"=20
>Inclusive of teabreaks and lunch</em><br =
><br=20
>
<span style=3D"FONT-SIZE: 11px"=20
><br >
For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 =
or <a style=3D"TEXT-DECORATION: none; COLOR: #f5780e" =
href=3D"mailto:jaslyn@cbsgroup.com.sg" target=3D_blank =
>jaslyn@cbsgroup.com.sg</a></span></td>
</tr>
<tr>
<td width=3D"195" style=3D"FONT-SIZE: 10px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 195px"=20
> </td>
</tr>
</table></td>
<td width=3D"9" valign=3D"top" style=3D"BORDER-RIGHT: #e0e0e0 1px =
dotted; WIDTH: 9px"=20
> </td>
<td width=3D"15" valign=3D"top" style=3D"WIDTH: 15px"> </td>
<td width=3D"325" valign=3D"top" style=3D"WIDTH: 325px"><table =
width=3D"325" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"WIDTH: 325px">
<tr>
<td width=3D"325" style=3D"FONT-SIZE: 15px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 325px; COLOR: #151515"=20
> </td>
</tr>
<tr>
<td width=3D"325" valign=3D"top" style=3D"FONT-SIZE: 12px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 325px; COLOR: #151515; =
PADDING-BOTTOM: 5px"=20
>
<span style=3D"FONT-SIZE: 18px; FONT-FAMILY: =
Arial,Helvetica,sans-serif; COLOR: #666666"=20
><font size=3D5><strong>Dynamic=20
Group Facilitation Methods: Create =
Successful=20
Teamwork</strong></font> </span><br=20
><p style=3D"PADDING-BOTTOM: 10px; =
FONT-STYLE: italic; PADDING-TOP: 0px"=20
></p>=20
<a name=3D"1" id=3D"1"></a></td>
</tr>
<tr>
<td width=3D"325" style=3D"FONT-SIZE: 12px; BORDER-TOP: #cbcbcb 1px =
solid; FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 325px; COLOR: =
#151515"=20
> </td>
</tr>
<tr>
<td width=3D"325" style=3D"FONT-SIZE: 12px; FONT-FAMILY: 'Lucida =
Grande', sans-serif; WIDTH: 325px; COLOR: #151515"=20
><a name=3D"intro"></a><h4>INTRODUCTION</h4>
<p>
<i>'Facilitative skills are increasingly becoming a core competency for =
leaders, consultants and others who work with groups'=9D=20
- Roger Schwarz</i></p>
<p>Facilitation is often referred to as the =
new=20
cornerstone of management philosophy. With =
its=20
focus on fairness and creating an easy=20
decision-making, facilitation can make any=20
organization make better decisions. Groups =
are=20
powerful resources in any organization.=20
Facilitation is a manner of handling group=20
meetings in a way that takes the focus away =
from=20
just one leader and instead distributes =
leadership=20
to all members of the group. When you tap =
into=20
groups, you don=E2=80=99t just get the best =
of=20
individual members, you also get the best of =
group=20
interaction. The result is a more dynamic,=20
creative and empowered team. Creating a=20
comfortable environment through better=20
facilitation will give you the participant =
a=20
better understanding of what a good =
facilitator=20
can do to improve any meeting or gathering. =
</p>
<p>
=
=20
=20
This workshop can help your organization make better decisions. This =
workshop will give participants an understanding of what facilitation is =
all about, as well as some tools that they can use to facilitate small =
meetings. A strong understating of how a facilitator can command a room =
and dictate the pace of a meeting will have you on the road to becoming a =
great facilitator<a name=3D"objectives"></a> </p>
<h4>COURSE OBJECTIVES</h4>Upon successful completion of the course, =
participants will be able to:
<ul>
<li>Define facilitation and=20
identify its purpose and benefits=20
=20
<li>Clarify the role and=20
focus of a facilitator=20
=20
<li>Differentiate between=20
process and content in the context of a =
group=20
discussion=20
=20
<li>Provide tips in=20
choosing and preparing for facilitation=20
=20
<li>Introduction to Tuckman=20
and Jenson's model of facilitation=20
=20
<li>Identify a=20
facilitator's role when managing groups in =
each=20
of Tuckman and Jenson's stages of group=20
development: forming, storming, norming =
and=20
performing=20
=20
<li>Identify ways a=20
facilitator can help a group reach a =
consensus:=20
from encouraging participation to choosing =
a=20
solution=20
=20
<li>Provide guidelines in=20
dealing with disruption, dysfunctions and=20
difficult people in groups=20
=20
<li>Define what interventions are, when they are appropriate and how to =
implement them</li></ul><a name=3D"outline"></a>
<h4>COURSE OUTLINE</h4>
<p><b>DAY ONE</b> </p>
<p>Understanding Facilitation </p>
=20
<ul>
<li>What is facilitation?=20
=20
<li>The role of facilitator=20
in group-centered meetings=20
=20
<li>When is facilitation appropriate?</li></ul>
Process vs Content
<ul>
<li>Process of facilitation=20
=20
<li>Understand the content=20
of facilitation=20
=20
<li>Facilitator's focus</li></ul>
Laying the Groundwork
<ul>
<li>Choosing a facilitated=20
approach=20
=20
<li>Planning a facilitated=20
meeting=20
=20
<li>Collecting data for=20
better facilitation=20
=20
<li>Common biases and judgement errors that stifles the facilitation =
process</li></ul>
Tuckman and Jensen's Model of Team Development
<ul>
<li>Forming=20
=20
<li>Storming=20
=20
<li>Norming=20
=20
<li>Performing</li></ul>
<p>
<b>DAY TWO</b> </p>
<p>Building Consensus </p>=20
=20
<ul>
<li>Encouraging=20
participation=20
=20
<li>Gathering information=20
=20
<li>Presenting Information=20
=20
<li>Synthesizing and Summarizing</li></ul>
Reaching a Decision Point
<ul>
<li>Identifying the options=20
=20
<li>Creating a shortlist=20
=20
<li>Choosing a solution=20
=20
<li>Using the multi-option technique</li></ul>
Dealing with Challenging Team Members
<ul>
<li>Addressing disruptions=20
=20
<li>Common types of=20
difficult people and how to handle them=20
=20
<li>Use meta-cognitive=20
language to persuade and influence others=20
=20
<li>Helping the group resolve issues on their own</li></ul>
Addressing Group Dysfunction
<ul>
<li>Using group rules to=20
prevent dysfunction=20
=20
<li>Restating and reframing=20
issues=20
=20
<li>Getting people back on=20
track=20
=20
<li>Why intervention may be necessary and levels of =
intervention</li></ul><a name=3D"methodology"></a>
<h4>TRAINING METHODOLOGY</h4>Competent-based approach incorporating =
participants engagement in role play activities, group discussion, =
hands-on practices and case study analysis.<a name=3D"testimonials"></a>
<h4>TESTIMONIALS</h4><span=20
style=3D'FONT-SIZE: 100%; TEXT-DECORATION: =
none; FONT-FAMILY: "Open Sans",Arial,sans-serif; FONT-VARIANT: normal; =
WHITE-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FLOAT: none; =
FONT-WEIGHT: 500; COLOR: rgb(102,102,102); FONT-STYLE: normal; TEXT-ALIGN: =
left; ORPHANS: 2; DISPLAY: inline !important; LETTER-SPACING: normal; =
BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; overflow-wrap: =
break-word; -webkit-text-stroke-width: 0px'>=93This=20
workshop has guided me on the definition of=20
facilitation and its use with in-depth =
learning=20
about its methodology and processes. It has =
also=20
helped me to demonstrate, through hand-on=20
practice, a range of facilitation =
methods-for the=20
teams in my department.=94</span><br=20
style=3D"BOX-SIZING: border-box; FONT-SIZE: =
14px; TEXT-DECORATION: none; FONT-FAMILY: &quot; FONT-VARIANT: normal; =
WHITE-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FONT-WEIGHT: =
500; COLOR: rgb(102,102,102); FONT-STYLE: normal; TEXT-ALIGN: left; =
ORPHANS: 2; LETTER-SPACING: normal; TEXT-INDENT: 0px; =
-webkit-text-stroke-width: 0px; Open: ; Arial: "><span=20
style=3D'FONT-SIZE: 100%; TEXT-DECORATION: =
none; FONT-FAMILY: "Open Sans",Arial,sans-serif; FONT-VARIANT: normal; =
WHITE-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FLOAT: none; =
FONT-WEIGHT: 500; COLOR: rgb(102,102,102); FONT-STYLE: normal; TEXT-ALIGN: =
left; ORPHANS: 2; DISPLAY: inline !important; LETTER-SPACING: normal; =
BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; overflow-wrap: =
break-word; -webkit-text-stroke-width: 0px'>=96=20
Peter Sin, NUS Lecturer</span>
<p=20
style=3D"BOX-SIZING: border-box; FONT-SIZE: =
100%; TEXT-DECORATION: none; BORDER-TOP: 0px; FONT-FAMILY: &quot; =
BORDER-RIGHT: 0px; FONT-VARIANT: normal; VERTICAL-ALIGN: baseline; =
BACKGROUND: 0% 0%; WHITE-SPACE: normal; WORD-SPACING: 0px; BORDER-BOTTOM: =
0px; TEXT-TRANSFORM: none; FONT-WEIGHT: 500; COLOR: rgb(102,102,102); =
OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 1em; FONT-STYLE: normal; TEXT-ALIGN: =
left; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; =
BORDER-LEFT: 0px; ORPHANS: 2; MARGIN: 0px; LETTER-SPACING: normal; =
OUTLINE-COLOR: invert; PADDING-RIGHT: 0px; TEXT-INDENT: 0px; =
-webkit-text-stroke-width: 0px; Open: ; Arial: ; background-clip: =
border-box; background-origin: padding-box; background-size: auto; =
border-image-outset: 0; border-image-repeat: stretch; border-image-slice: =
100%; border-image-source: none; border-image-width: 1"></p>
<p=20
style=3D"BOX-SIZING: border-box; FONT-SIZE: =
100%; TEXT-DECORATION: none; BORDER-TOP: 0px; FONT-FAMILY: &quot; =
BORDER-RIGHT: 0px; FONT-VARIANT: normal; VERTICAL-ALIGN: baseline; =
BACKGROUND: 0% 0%; WHITE-SPACE: normal; WORD-SPACING: 0px; BORDER-BOTTOM: =
0px; TEXT-TRANSFORM: none; FONT-WEIGHT: 500; COLOR: rgb(102,102,102); =
OUTLINE-WIDTH: 0px; PADDING-BOTTOM: 0px; FONT-STYLE: normal; TEXT-ALIGN: =
left; PADDING-TOP: 0px; OUTLINE-STYLE: none; PADDING-LEFT: 0px; =
BORDER-LEFT: 0px; ORPHANS: 2; MARGIN: 0px; LETTER-SPACING: normal; =
OUTLINE-COLOR: invert; PADDING-RIGHT: 0px; TEXT-INDENT: 0px; =
-webkit-text-stroke-width: 0px; Open: ; Arial: ; background-clip: =
border-box; background-origin: padding-box; background-size: auto; =
border-image-outset: 0; border-image-repeat: stretch; border-image-slice: =
100%; border-image-source: none; border-image-width: 1">=93The=20
2 key take-aways from this beneficial 2-day=20
workshop is, firstly, how to select and=20
appropriately apply facilitation tools and=20
processes in my workplace. Secondly, this =
workshop=20
taught me to how to add facilitation as an=20
innovative approach in my current practice =
of=20
training for my staff teams. Thank-you =
Sandra=20
Daniel for the engaging session.=94<br=20
style=3D"BOX-SIZING: border-box">=96 Janice =
Wong,=20
Manager, Marina Bay Sands</p>
<h4>ABOUT THE TRAINER</h4>
<p><b>Meet the coach: Sandra Daniel</b> </p>
<p>
<img style=3D"FLOAT: left; PADDING-BOTTOM: 20px; PADDING-TOP: 0px; =
PADDING-LEFT: 0px; PADDING-RIGHT: 20px" alt=3D"" =
src=3D"cid:1072000_064801585030566000@Snoopy-HP" width=3D100 height=3D129 =
>Sandra=20
Daniel, a training consultant, has been =
assisting=20
and guiding various statutory boards,=20
government-based organisations and private=20
enterprises in recognizing opportunities to=20
function proficiently in competitive =
environments.=20
Her advisory expertise and trainings cover =
areas=20
such as oral and spoken communication, =
performance=20
appraisals, critical and creative thinking,=20
persuasion and influence with an emphasis =
on=20
emotional intelligence and behavioural =
psychology.=20
Sandra Daniel has been providing a platform =
for=20
industries to operate within various =
effective=20
frameworks to drive performance. This =
capacity has=20
allowed to stay relevant on issues to =
cultivate=20
specific skills and knowledge relating to=20
promoting employee development. Armed with =
this=20
real-world experiences her public seminars =
has=20
attracted participants from various =
industries=20
such as Changi Airport Group, DBS, Marina =
Bay=20
Sands, Illumina Pte Ltd, HSBC, CapitaLand,=20
Singapore Airlines and Citibank. Well known =
as=20
someone dedicated to providing measurable =
and=20
sustainable value to her trainings, she has =
a=20
profound ability to bring the best out of =
her=20
participants by revolving her workshops =
around=20
practicality and simplicity. Apart from =
this,=20
Sandra has collaborated in a tripartite=20
partnership involving Ministry of Home =
Affairs,=20
Singapore Institute of Technology and =
University=20
of Liverpool in designing, developing and=20
lecturing Thinking Strategies and Written=20
Communication. She is also a sessional =
lecturer=20
with Singapore University of Social Sciences =
in=20
Negotiation and Relationship Management. =
Sandra=20
regularly contribute articles on =
management,=20
communication and learning skills to Straits =
Times=20
Recruit. To date, Sandra has authored and=20
co-authored several books namely, How to =
Think=20
Critically with Sun Tzu Art of War =
Stratagems,=20
Impactful Academic Writing, Extremely Busy=20
People's Guide to Read Faster and Memorize =
Better=20
and Think Clearer. Sandra Daniel's =
qualifications=20
include: </p> =
=20
=
=20
=20
=20
=20
<ul>
<li>Master of Science in=20
Training and Human Resource Management=20
(University of Leicester)=20
=20
<li>Advanced Certificate in=20
Training and Assessment (IAL)=20
=20
<li>Associate adult=20
educator (IAL)=20
=20
<li>Innovating Through=20
Design Thinking: The Advanced =
Applications=20
=20
<li>Lean Six Sigma=20
Certified=20
=20
<li>Certified SCRUM Master=20
=20
<li>LEGO=C2=AE SERIOUS PLAY=AE=20
Certified Facilitator (Rasmussen =
Consulting=20
International)=20
=20
<li>NLP Licensed Coach=20
Practitioner (American Board of NLP=A9)=20
=20
<li>International=20
Certificate in Emotional Skills and =
Competencies=20
(Paul Eckman International)=20
=20
<li>International=20
Certificate in Evaluating Truthfulness =
and=20
Credibility (Paul Eckman International)=20
=20
<li>Licensed Master=20
Neurolinguistic Programming Practitioner=20
(American Board of NLP=A9)=20
=20
<li>Silva Life System Certification=AE</li></ul></td>
</tr>
</table></td>
<td width=3D"15" valign=3D"top" style=3D"WIDTH: 15px"> </td>
</tr>
</table></td>
</tr>
<tr>
<td width=3D"580" bgcolor=3D"#f5f5f5" style=3D"FONT-SIZE: 12px; =
FONT-FAMILY: 'Lucida Grande', sans-serif; WIDTH: 580px"=20
> </td>
</tr>
</table></td>
<td width=3D"33" valign=3D"top" style=3D"WIDTH: 33px"> </td>
</tr>
</table></td>
</tr>
<tr>
<td width=3D"646" style=3D"WIDTH: 646px"><table width=3D"646" =
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