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From: "Cindy Sim (CBS)" <john@360degrees.com.sg>
Subject: Facilitation and Interviewing Skills Workshop
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 <https://cbs.com.sg>

 Facilitation and Interviewing Skills Workshop

 Facilitation skills when conducting training or engagement sessions with
internal or external stakeholders require skill sets ranging from creating
an ambient setting to facilitating the session, ending with successful
outcomes based on sharp interview techniques.

 Whether it's helping you to facilitate dealing with difficult customers or
new trainees; or questioning interviewees for recruitment, disciplinary
action or surveys, let DR SUNNY GOH, a facilitator of facilitators, sharpen
both your facilitation and questioning skills.

 Course Objectives

 Dynamic Facilitation Skills - Learn key facilitation skills to help you
with your meetings, client relationships, strategic plans, and more

 At the end of the one-day workshop, participants will be able to:

 facilitate with confidence in different settings;
 interview with sensitivity with different target audiences; and
 acquire information through sharp questioning techniques.
=20
 Course Outline

 PART 1 PRINCIPLES OF FACILITATION

 1.1 Preparations

 1.2 Process

 1.3 Problem

 PART 2 FACILITATION DYNAMICS

 2.1 Forming

 2.2 Storming

 2.3 Norming

 2.4 Performing

 2.5 Reflections

 PART 3 FACILITATING INFORMATION

 3.1 Horizontal Information

 3.2 Vertical Information

 PART 4 FACILITATING QUESTION

 4.1 Clarifying Question

 4.2 Adjoining Question

 4.3 Funneling Question

 4.4 Elevating Question

 4.5 Information and Knowledge
 Training Methodology

 This highly engaging and practical workshop will utilise a series of
presentations, role-plays, and a variety of mixed medias to ensure deep and
impactful learning.

 Who Should Attend

 This workshop is designed for managers, professionals and staff at all
levels who want to learn and improve the manner in which they prepare for
and facilitate meetings. It is highly suitable for anyone across all
professions, industries and sectors.

 About The Trainer

 Dr Sunny Goh is a Trainer of Trainers (TOT) and has taught many writing
coaches to teach writing programmes he has designed for government servants
and private sector officers. He was head of the International directorate
in Mindef's Defence Policy Office, where he has written Cab Memos, and
budget papers and presented Singapore's position at international fora. He
was a member of the SAF Scholars Selection Board and chairman of a
university's Resource Panel.

 He was also a Desk Editor at The Straits Times, where he taught reporting
and interviewing skills at its School of Journalism. In all, his
participants had included CEOs, professors, staff writers, technical
specialists, undergraduates and students. It doesn't matter how high a
participant's work status may be - all that matters is a penchant for
learning.

 As a volunteer, he was a Mediator with the Ministry of Law, a Council
Member of the Singapore Red Cross Society and writes regularly for the
local and regional media.

 Royal Plaza on Scotts, Orchard

 27 Oct 2022

 Click here to Register Now
<https://www.cbs.com.sg/workshop-registration/?event_id=3D12516&date=3D2022=
-10-27:2022-10-27>

 *Time*

 9:00 am - 5:00 pm

 *Duration*

 1 day

 *Course Fees *

 S$500 (Nett)

 This is a confirmed running event.=20

 *Royal Plaza on Scotts, Orchard*

 Course Fees Including Tea Breaks and Buffet Lunch

 *For more information, please contact *

 Jaslyn

 9767 9686 / 6278 9785 <tel:9767 9686 / 6278 9785>

 jaslyn@cbs.com.sg <mailto:jaslyn@cbs.com.sg>

 Copyright 2022 @ CBS. All Rights Reserved.

 If you no longer wish to receive our email advertisements, please reply
'unsubscribe'=20






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<html><head>=0A        <meta content=3D"text/html;charset=3DUTF-8" http-equ=
iv=3D"Content-Type">=0A        <meta content=3D"width=3Ddevice-width"/>=0A =
       <title></title></head><body><meta http-equiv=3D"Content-Type" conten=
t=3D"text/html; charset=3Dutf-8" />
<title></title>
<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" wi=
dth=3D"750">
=09<tbody>
=09=09<tr>
=09=09=09<td align=3D"center" height=3D"50">&nbsp;</td>
=09=09</tr>
=09=09<tr>
=09=09=09<td bgcolor=3D"#464646" style=3D"padding:30px 30px 0 30px"><a href=
=3D"https://cbs.com.sg" target=3D"_blank"><img src=3D"https://www.cbs.com.s=
g/wp-content/uploads/2020/03/logo-cbs-white.png" style=3D"width:450px; marg=
in-bottom:50px" /></a><br />
=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-size:32px;=
 color:#fff; font-weight:500">Facilitation and Interviewing Skills Workshop=
</font>
=09=09=09<div style=3D"background-color:#eb8e48; height:8px; width:100px; m=
argin-top:10px">&nbsp;</div>
=09=09=09</td>
=09=09</tr>
=09=09<tr>
=09=09=09<td>
=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"b=
order:1px solid #999" width=3D"750">
=09=09=09=09<tbody>
=09=09=09=09=09<tr>
=09=09=09=09=09=09<td style=3D"padding:20px 30px 50px 30px" valign=3D"top" =
width=3D"500">
=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">Facilitation s=
kills when conducting training or engagement sessions with internal or exte=
rnal stakeholders require skill sets ranging from creating an ambient setti=
ng to facilitating the session, ending with successful outcomes based on sh=
arp interview techniques.</font></p>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">Whether it&rsq=
uo;s helping you to facilitate dealing with difficult customers or new trai=
nees; or questioning interviewees for recruitment, disciplinary action or s=
urveys, let DR SUNNY GOH, a facilitator of facilitators, sharpen both your =
facilitation and questioning skills.</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"><font style=3D"fo=
nt-family: 'Raleway', sans-serif; font-size:22px; color:#eb8e48; font-weigh=
t:500; line-height:1.5em; margin-top: 10px">Course Objectives</font></font>

=09=09=09=09=09=09<hr color=3D"#eb8e48" style=3D"margin:0px 0 10px 0" /><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:14px; color:#666;=
 font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em"><strong>Dynami=
c Facilitation Skills &ndash; </strong><strong>Learn key facilitation skill=
s to help you with your meetings, client relationships, strategic plans, an=
d more</strong></font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">At the end of =
the one-day workshop, participants will be able to:</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<ul>
=09=09=09=09=09=09=09<li><font style=3D"font-family: 'Raleway', sans-serif;=
 font-size:14px; color:#666; font-weight:500; line-height:1.5em">facilitate=
 with confidence in different settings;</font></li>
=09=09=09=09=09=09=09<li><font style=3D"font-family: 'Raleway', sans-serif;=
 font-size:14px; color:#666; font-weight:500; line-height:1.5em">interview =
with sensitivity with different target audiences; and</font></li>
=09=09=09=09=09=09=09<li><font style=3D"font-family: 'Raleway', sans-serif;=
 font-size:14px; color:#666; font-weight:500; line-height:1.5em">acquire in=
formation through sharp questioning techniques.</font></li>
=09=09=09=09=09=09</ul>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> <font style=3D"f=
ont-family: 'Raleway', sans-serif; font-size:22px; color:#eb8e48; font-weig=
ht:500; line-height:1.5em; margin-top: 10px">Course Outline</font></font>

=09=09=09=09=09=09<hr color=3D"#eb8e48" style=3D"margin:0px 0 10px 0" /><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:14px; color:#666;=
 font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">PART 1 PRINCIP=
LES OF FACILITATION</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<div style=3D"padding: 0px 0px 20px 40px;"><font style=3D=
"font-family: 'Raleway', sans-serif; font-size:14px; color:#666; font-weigh=
t:500; line-height:1.5em">1.1 Preparations<br />
=09=09=09=09=09=091.2 Process<br />
=09=09=09=09=09=091.3 Problem</font></div>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">PART 2 FACILIT=
ATION DYNAMICS</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<div style=3D"padding: 0px 0px 20px 40px;"><font style=3D=
"font-family: 'Raleway', sans-serif; font-size:14px; color:#666; font-weigh=
t:500; line-height:1.5em">2.1 Forming<br />
=09=09=09=09=09=092.2 Storming<br />
=09=09=09=09=09=092.3 Norming<br />
=09=09=09=09=09=092.4 Performing<br />
=09=09=09=09=09=092.5 Reflections</font></div>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">PART 3 FACILIT=
ATING INFORMATION</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<div style=3D"padding: 0px 0px 20px 40px;"><font style=3D=
"font-family: 'Raleway', sans-serif; font-size:14px; color:#666; font-weigh=
t:500; line-height:1.5em">3.1 Horizontal Information<br />
=09=09=09=09=09=093.2 Vertical Information</font></div>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">PART 4 FACILIT=
ATING QUESTION</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<div style=3D"padding: 0px 0px 0px 40px;"><font style=3D"=
font-family: 'Raleway', sans-serif; font-size:14px; color:#666; font-weight=
:500; line-height:1.5em">4.1 Clarifying Question<br />
=09=09=09=09=09=094.2 Adjoining Question<br />
=09=09=09=09=09=094.3 Funneling Question<br />
=09=09=09=09=09=094.4 Elevating Question<br />
=09=09=09=09=09=094.5 Information and Knowledge</font></div>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> <font style=3D"f=
ont-family: 'Raleway', sans-serif; font-size:22px; color:#eb8e48; font-weig=
ht:500; line-height:1.5em; margin-top: 10px">Training Methodology</font></f=
ont>

=09=09=09=09=09=09<hr color=3D"#eb8e48" style=3D"margin:0px 0 10px 0" /><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:14px; color:#666;=
 font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">This highly en=
gaging and practical workshop will utilise a series of presentations, role-=
plays, and a variety of mixed medias to ensure deep and impactful learning.=
</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> <font style=3D"f=
ont-family: 'Raleway', sans-serif; font-size:22px; color:#eb8e48; font-weig=
ht:500; line-height:1.5em; margin-top: 10px">Who Should Attend</font></font=
>

=09=09=09=09=09=09<hr color=3D"#eb8e48" style=3D"margin:0px 0 10px 0" /><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:14px; color:#666;=
 font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">This workshop =
is designed for managers, professionals and staff at all levels who want to=
 learn and improve the manner in which they prepare for and facilitate meet=
ings. It is highly suitable for anyone across all professions, industries a=
nd sectors.</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> <font style=3D"f=
ont-family: 'Raleway', sans-serif; font-size:22px; color:#eb8e48; font-weig=
ht:500; line-height:1.5em; margin-top: 10px">About The Trainer</font></font=
>

=09=09=09=09=09=09<hr color=3D"#eb8e48" style=3D"margin:0px 0 10px 0" /><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:14px; color:#666;=
 font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em"><img alt=3D"" =
class=3D"size-full wp-image-12510 alignleft" height=3D"274" src=3D"https://=
www.cbs.com.sg/wp-content/uploads/Dr-Sunny-Goh.png" width=3D"183" /></font>=
</p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em"><strong>Dr Sun=
ny Goh</strong> is a Trainer of Trainers (TOT) and has taught many writing =
coaches to teach writing programmes he has designed for government servants=
 and private sector officers. He was head of the International directorate =
in Mindef&rsquo;s Defence Policy Office, where he has written Cab Memos, an=
d budget papers and presented Singapore&rsquo;s position at international f=
ora. He was a member of the SAF Scholars Selection Board and chairman of a =
university&rsquo;s Resource Panel.</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">He was also a =
Desk Editor at The Straits Times, where he taught reporting and interviewin=
g skills at its School of Journalism. In all, his participants had included=
 CEOs, professors, staff writers, technical specialists, undergraduates and=
 students. It doesn&rsquo;t matter how high a participant&rsquo;s work stat=
us may be &ndash; all that matters is a penchant for learning.</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p><font style=3D"font-family: 'Raleway', sans-serif; fon=
t-size:14px; color:#666; font-weight:500; line-height:1.5em">As a volunteer=
, he was a Mediator with the Ministry of Law, a Council Member of the Singa=
pore Red Cross Society and writes regularly for the local and regional medi=
a.</font></p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font>

=09=09=09=09=09=09<p>&nbsp;</p>
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:14px; color:#666; font-weight:500; line-height:1.5em"> </font></td>
=09=09=09=09=09=09<td align=3D"left" style=3D"padding:20px 30px 50px 0" val=
ign=3D"top" width=3D"250">
=09=09=09=09=09=09<div style=3D"border:1px solid #cc0000; padding:10px"><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:12px; color:#666;=
 font-weight:500; line-height:1.5em">Royal Plaza on Scotts, Orchard<br />
=09=09=09=09=09=09<font style=3D"font-family: 'Raleway', sans-serif; font-s=
ize:20px; color:#333; font-weight:600; line-height:1.5em"><span class=3D"me=
c-start-date-label" itemprop=3D"startDate">27 Oct 2022</span></font></font>=
</div>

=09=09=09=09=09=09<div style=3D"border:1px solid #cc0000; padding:10px; bac=
kground-color:#cc0000; text-align:center"><font style=3D"font-family: 'Rale=
way', sans-serif; font-size:12px; color:#666; font-weight:500; line-height:=
1.5em"><a href=3D"https://www.cbs.com.sg/workshop-registration/?event_id=3D=
12516&amp;date=3D2022-10-27:2022-10-27" style=3D"text-decoration:none" targ=
et=3D"_blank"><font style=3D"font-family: 'Raleway', sans-serif; font-size:=
14px; color:#fff; font-weight:600; line-height:1.5em">Click here to Registe=
r Now</font></a></font></div>
=09=09=09=09=09=09&nbsp;

=09=09=09=09=09=09<div style=3D"padding:20px; background-color:#ed8e48"><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:12px; color:#666;=
 font-weight:500; line-height:1.5em"><font style=3D"font-family: 'Raleway',=
 sans-serif; font-size:12px; color:#666; font-weight:500; line-height:1.5em=
"><font style=3D"font-family: 'Raleway', sans-serif; font-size:12px; color:=
#666; font-weight:500; line-height:1.5em"><font style=3D"font-family: 'Rale=
way', sans-serif; font-size:14px; color:#fff; font-weight:500; line-height:=
1.5em"><b>Time</b><br />
=09=09=09=09=09=099:00 am - 5:00 pm<br />
=09=09=09=09=09=09<br />
=09=09=09=09=09=09<b>Duration</b><br />
=09=09=09=09=09=091 day<br />
=09=09=09=09=09=09<br />
=09=09=09=09=09=09<b>Course Fees&nbsp;</b><br />
=09=09=09=09=09=09S$500 (Nett)</font></font></font></font></div>

=09=09=09=09=09=09<div style=3D"padding:20px; background-color:#ed8e48"><fo=
nt style=3D"font-family: 'Raleway', sans-serif; font-size:12px; color:#666;=
 font-weight:500; line-height:1.5em"><font style=3D"font-family: 'Raleway',=
 sans-serif; font-size:12px; color:#666; font-weight:500; line-height:1.5em=
"><font style=3D"font-family: 'Raleway', sans-serif; font-size:12px; color:=
#666; font-weight:500; line-height:1.5em"><font style=3D"font-family: 'Rale=
way', sans-serif; font-size:14px; color:#fff; font-weight:500; line-height:=
1.5em">This is a confirmed running event.&nbsp;<br />
=09=09=09=09=09=09<br />
=09=09=09=09=09=09<b>Royal Plaza on Scotts, Orchard</b><br />
=09=09=09=09=09=09Course Fees Including Tea Breaks and Buffet Lunch<br />
=09=09=09=09=09=09<br />
=09=09=09=09=09=09<b>For more information, please contact&nbsp;</b><br />
=09=09=09=09=09=09Jaslyn<br />
=09=09=09=09=09=09<a href=3D"tel:9767 9686 / 6278 9785" style=3D"color:whit=
e">9767 9686 / 6278 9785</a><br />
=09=09=09=09=09=09<a href=3D"mailto:jaslyn@cbs.com.sg" style=3D"color:white=
">jaslyn@cbs.com.sg</a></font></font></font></font><br />
=09=09=09=09=09=09&nbsp;</div>
=09=09=09=09=09=09</td>
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=09=09=09</table>
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