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=?ISO-8859-1?Q?ng_=26_Etiquette_Workshop?=
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Content-Type: text/plain; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable
This workshop introduces sim=
ple yet effective ways to create =
email messages that get results! Whether =
you're writing an email message to a =
co-worker or responding to a customer, =
this workshop will cover the techniques of=
good email writing as well as unde=
rstanding proper email etiquette.
Partic=
ipants will discover how to:
Organise their thoughts & write effec=
tive email messages
Understand the importance of good email etiquette
A=
pply proper email etiquette & format
Write emails the way that busin=
ess people read them
Improve readability in their email messages
Tailor=
their email messages to their audience
Capture the reader's attention u=
pfront
Make a positive impression with their writing
Express themselves=
effectively through emails
Employ concise writing techniques when email=
ing
Use the right tone & style when writing emails
Write, edit &=
; proofread the email messages
Trainer: Mr Bryan Martin (view=
profile)
Key Topics:
Introduction
Understanding the fundamentals of=
good business communication
The role that emails play today in business=
Business language today
Barriers to effective communication
Etiquet=
te & Format of Emails
Parts of an email message
Dos & Don'ts =
of email writing
Form & structure of emails
The correct usage of em=
ails
Understanding email etiquette & form
Observing basic email eti=
quette
Basic Elements of Writing Emails
Remembering the ABCs of eff=
ective writing
Concise writing techniques
The KISS methodology
Adaptin=
g your message to your audience purpose
Writing the Email Message
S=
trategies for delivering good & bad news through emails
The 3-step w=
riting process
Organising & composing your email message
Creating e=
ffective sentences
Developing coherent paragraphs
Determining & set=
ting of tone when writing
The 5Cs of food email messages
Modern busines=
s writing usage
Adding impact to business email messages
Date : Wedne=
sday, 23 July 2025
Venue : Carlton Hotel, 76 Bras Basah Road
Time : 9:0=
0am to 5:00pm (Registration starts at 8:45am)
Fee : $450 per parti=
cipant (inclusive of Course Materials, Stationery, Buffet Lunch and Refre=
shments)
To enrol for the workshop, please register onli=
ne so that we may reserve=
a seat for you. Once we have received y=
our registration details, we will send you=
a confirmation email along with a=
n invoice to facilitate your payment.
In the co=
ming weeks, KC Academy will be conducting the following workshops:
=
HRM / HRD
Leadership Development: Inspiring Your Team to =
Achieve Success Together on 15 Aug (Fri)
Essential Skills for New Manage=
rs on 22 Aug (Fri)
Employment Act & Its Practical Applications on 22=
Aug (Fri)
Essential Coaching Skills for Managers on 26 Sep (Fri)
Com=
p & Ben / Payroll
Payroll Administration on 15 Aug (Fri)
How to C=
omplete IR8A & IR21 on 12 Nov (Wed)
Soft Skills
Lev=
eraging ChatGPT to Boost Critical Thinking, Problem-Solving & Creativ=
ity on 15 Jul (Tue)
Impactful Presentation Skills on 23 Jul (Wed))
Effe=
ctive Business Writing Skills on 15 Aug (Fri)
A Practical Guide to Impro=
ving Productivity & Time Management on 26 Aug (Tue)
Avoiding Common =
Grammar Mistakes in Business Writing on 3 Oct (Fri)
Handling Difficult P=
eople Effectively on 7 Oct (Tue)
Effective Negotiation Skills on 24 Oct =
(Fri)
Flourishing at Work with Positive Psychology on 28 Oct (Tue)
Comm=
unicate Effectively Using the 6D Approach on 7 Nov (Fri)
Managing Stress=
and Staying Positive at the Workplace on 5 Dec (Fri)
For more informa=
tion about these workshops and to download the registration forms, please=
visit www.kcacademy.com.sg.
In the mean time, if you have any enqu=
iries, I'll be glad to answer them on tel: 6293 9068.
Looking forward to=
your participation in our workshops!
Jay GohKC Academy Pte LtdTel: 6293=
9068We've moved! We're now located at:960 Dunearn Road #06-25 Singa=
pore 589486WEBSITE: https://www.kcacademy.com.sg Note: To unsub=
scribe from this mailing list, please reply to this message and indicate =
UNSUBSCRIBE in the subject header.
=
--=_SdOr2q47f3gmao1h6GK0GdMsDgiVNN7GTWtwy1chL7CIG7Ve
Content-Type: text/html; charset=iso-8859-15
Content-Transfer-Encoding: quoted-printable
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wester=
n">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-w=
estern">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D=
"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<div la=
ng=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western">
<d=
iv lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-western"=
>
<div lang=3D"x-western">
<div lang=3D"x-western">
<div lang=3D"x-wes=
tern">
<div lang=3D"x-western">
<p><span style=3D"font-size: small;">Th=
is workshop introduces simple yet ef=
fective ways to create email messages that g=
et results! Whether you're writing an =
email message to a co-worker or responding to =
a customer, this workshop will cove=
r the techniques of good email writing as =
well as understanding proper email =
etiquette. </span></p>
<p><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Participants will discover how to:</span>=
</span></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Organise their thoughts & write effective email mes=
sages</span></span></li>
<li><span style=3D"font-size: small;"><span sty=
le=3D"font-size: small;">Understand the importance of good email etiquett=
e</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Apply proper email etiquette & format</span></spa=
n></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: =
small;">Write emails the way that business people read them</span></span>=
</li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;">Improve readability in their email messages</span></span></li>
<li=
><span style=3D"font-size: small;"><span style=3D"font-size: small;">Tail=
or their email messages to their audience</span></span></li>
<li><span s=
tyle=3D"font-size: small;"><span style=3D"font-size: small;">Capture the =
reader's attention upfront</span></span></li>
<li><span style=3D"font-si=
ze: small;"><span style=3D"font-size: small;">Make a positive impression =
with their writing</span></span></li>
<li><span style=3D"font-size: smal=
l;"><span style=3D"font-size: small;">Express themselves effectively thro=
ugh emails</span></span></li>
<li><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">Employ concise writing techniques when emai=
ling</span></span></li>
<li><span style=3D"font-size: small;"><span styl=
e=3D"font-size: small;">Use the right tone & style when writing email=
s</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Write, edit & proofread the email messages</span>=
</span></li>
</ul>
</div>
<div lang=3D"x-western">
<p><strong><span s=
tyle=3D"font-size: small;"><span style=3D"font-size: small;">Trainer:&nbs=
p;<a href=3D"https://kcacademy.com.sg/trainers/bryan-martin" target=3D"_b=
lank">Mr Bryan Martin (view profile)</a></span></span></strong></p>
<p><=
strong><span style=3D"font-size: small;"><span style=3D"font-size: small;=
">Key Topics:</span></span></strong></p>
<p><strong><span style=3D"font-=
size: small;"><span style=3D"font-size: small;">Introduction</span></span=
></strong></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Understanding the fundamentals of good business commu=
nication</span></span></li>
<li><span style=3D"font-size: small;"><span =
style=3D"font-size: small;">The role that emails play today in business</=
span></span></li>
<li><span style=3D"font-size: small;"><span style=3D"f=
ont-size: small;">Business language today</span></span></li>
<li><span s=
tyle=3D"font-size: small;"><span style=3D"font-size: small;">Barriers to =
effective communication</span></span></li>
</ul>
<p><strong><span style=
=3D"font-size: small;"><span style=3D"font-size: small;">Etiquette & =
Format of Emails</span></span></strong></p>
<ul>
<li><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">Parts of an email messa=
ge</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Dos & Don'ts of email writing</span></span></li>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">=
Form & structure of emails</span></span></li>
<li><span style=3D"fon=
t-size: small;"><span style=3D"font-size: small;">The correct usage of em=
ails</span></span></li>
<li><span style=3D"font-size: small;"><span styl=
e=3D"font-size: small;">Understanding email etiquette & form</span></=
span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-siz=
e: small;">Observing basic email etiquette</span></span></li>
</ul>
<p>=
<strong><span style=3D"font-size: small;"><span style=3D"font-size: small=
;">Basic Elements of Writing Emails</span></span></strong></p>
<ul>
<li=
><span style=3D"font-size: small;"><span style=3D"font-size: small;">Reme=
mbering the ABCs of effective writing</span></span></li>
<li><span style=
=3D"font-size: small;"><span style=3D"font-size: small;">Concise writing =
techniques</span></span></li>
<li><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">The KISS methodology</span></span></li>
<l=
i><span style=3D"font-size: small;"><span style=3D"font-size: small;">Ada=
pting your message to your audience purpose</span></span></li>
</ul>
<p=
><strong><span style=3D"font-size: small;"><span style=3D"font-size: smal=
l;">Writing the Email Message</span></span></strong></p>
<ul>
<li><span=
style=3D"font-size: small;"><span style=3D"font-size: small;">Strategies=
for delivering good & bad news through emails</span></span></li>
<l=
i><span style=3D"font-size: small;"><span style=3D"font-size: small;">The=
3-step writing process</span></span></li>
<li><span style=3D"font-size:=
small;"><span style=3D"font-size: small;">Organising & composing you=
r email message</span></span></li>
<li><span style=3D"font-size: small;"=
><span style=3D"font-size: small;">Creating effective sentences</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Developing coherent paragraphs</span></span></li>
<li><span st=
yle=3D"font-size: small;"><span style=3D"font-size: small;">Determining &=
amp; setting of tone when writing</span></span></li>
<li><span style=3D"=
font-size: small;"><span style=3D"font-size: small;">The 5Cs of food emai=
l messages</span></span></li>
<li><span style=3D"font-size: small;"><spa=
n style=3D"font-size: small;">Modern business writing usage</span></span>=
</li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sm=
all;">Adding impact to business email messages</span></span></li>
</ul>
=
<p><strong><span style=3D"font-size: small;"><span style=3D"font-size: s=
mall;">Date : Wednesday, 23 July 2025</span></span></strong></p>
<p><str=
ong><span style=3D"font-size: small;"><span style=3D"font-size: small;">V=
enue : Carlton Hotel, 76 Bras Basah Road</span></span></strong></p>
<p><=
span style=3D"font-size: small;"><span style=3D"font-size: small;"><stron=
g>Time : 9:00am to 5:00pm (Registration starts at 8:45am)</strong><strong=
> </strong></span></span></p>
<p><span style=3D"font-size: small;">=
<span style=3D"font-size: small;"><strong>Fee : $450 per participant (</s=
trong><strong>inclusive of Course Materials, Stationery, Buffet Lunch and=
Refreshments)</strong> </span></span></p>
<p><span style=3D"font-s=
ize: small;"><span style=3D"font-size: small;">To enrol for the workshop,=
<strong>please </strong><strong><a href=3D"https://kcacademy.c=
om.sg/workshops/essentials-of-email-writing-and-etiquette" target=3D"_bla=
nk">register online</a></strong> so =
that we may reserve a seat for you. Once we =
have received your registration det=
ails, we will send you a confirmation email =
along with an invoice to facilitate =
your payment.</span></span></p>
<p><span style=3D"font-size: small=
;"><span style=3D"font-size: small;">In the coming weeks, KC Academy will=
be conducting the following workshops: </span></span></p>
<p><span=
style=3D"font-size: small;"><span style=3D"font-size: small;"><strong>HR=
M / HRD</strong> </span></span></p>
<ul>
<li><span style=3D"=
font-size: small;"><span style=3D"font-size: small;">Leadership Developme=
nt: Inspiring Your Team to Achieve Success Together on 15 Aug (Fri)</span=
></span></li>
<li><span style=3D"font-size: small;"><span style=3D"font-=
size: small;">Essential Skills for New Managers on 22 Aug (Fri)</span></s=
pan></li>
<li><span style=3D"font-size: small;"><span style=3D"font-size=
: small;">Employment Act & Its Practical Applications on 22 Aug (Fri)=
</span></span></li>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Essential Coaching Skills for Managers on 26 Sep (Fri=
)</span></span></li>
</ul>
<p><strong><span style=3D"font-size: small;"=
><span style=3D"font-size: small;">Comp & Ben / Payroll</span></span>=
</strong></p>
<ul>
<li><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">Payroll Administration on 15 Aug (Fri)</span></span><=
/li>
<li><span style=3D"font-size: small;"><span style=3D"font-size: sma=
ll;">How to Complete IR8A & IR21 on 12 Nov (Wed)</span></span></li>
=
</ul>
<p><span style=3D"font-size: small;"><span style=3D"font-size: sma=
ll;"><strong>Soft Skills</strong> </span></span></p>
<ul>
<l=
i><span style=3D"font-size: small;"><span style=3D"font-size: small;">Lev=
eraging ChatGPT to Boost Critical Thinking, Problem-Solving & Creativ=
ity on 15 Jul (Tue)</span></span></li>
<li><span style=3D"font-size: sma=
ll;"><span style=3D"font-size: small;">Impactful Presentation Skills on 2=
3 Jul (Wed))</span></span></li>
<li><span style=3D"font-size: small;"><s=
pan style=3D"font-size: small;">Effective Business Writing Skills on 15 A=
ug (Fri)</span></span></li>
<li><span style=3D"font-size: small;"><span =
style=3D"font-size: small;">A Practical Guide to Improving Productivity &=
amp; Time Management on 26 Aug (Tue)</span></span></li>
<li><span style=3D=
"font-size: small;"><span style=3D"font-size: small;">Avoiding Common Gra=
mmar Mistakes in Business Writing on 3 Oct (Fri)</span></span></li>
<li>=
<span style=3D"font-size: small;"><span style=3D"font-size: small;">Handl=
ing Difficult People Effectively on 7 Oct (Tue)</span></span></li>
<li><=
span style=3D"font-size: small;"><span style=3D"font-size: small;">Effect=
ive Negotiation Skills on 24 Oct (Fri)</span></span></li>
<li><span styl=
e=3D"font-size: small;"><span style=3D"font-size: small;">Flourishing at =
Work with Positive Psychology on 28 Oct (Tue)</span></span></li>
<li><sp=
an style=3D"font-size: small;"><span style=3D"font-size: small;">Communic=
ate Effectively Using the 6D Approach on 7 Nov (Fri)</span></span></li>
=
<li><span style=3D"font-size: small;"><span style=3D"font-size: small;">M=
anaging Stress and Staying Positive at the Workplace on 5 Dec (Fri)</span=
></span></li>
</ul>
<p><span style=3D"font-size: small;"><span style=3D=
"font-size: small;">For more information about these workshops and to dow=
nload the registration forms, please visit <a href=3D"https://kcacad=
emy.com.sg/" target=3D"_blank">www.kcacademy.com.sg</a>.</span></span></p=
>
<p><span style=3D"font-size: small;"><span style=3D"font-size: small;"=
>In the mean time, if you have any enquiries, I'll be glad to answer them=
on tel: 6293 9068.</span></span></p>
<p><span style=3D"font-size: small=
;"><span style=3D"font-size: small;">Looking forward to your participatio=
n in our workshops!</span></span></p>
<address><address><span style=3D"f=
ont-size: small;"><span style=3D"font-size: small;">Jay Goh</span></span>=
</address><address><span style=3D"font-size: small;"><span style=3D"font-=
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